Aftermarket & Customer Care Specialist

South Africa, South Africa

Job Description


Major Purpose of Your Role:
Work on the product line marketing team and assist in the areas of marketplace assessment, new product or solution identification, promotional development, program creation, and training development/delivery to grow parts and service sales for the Company, branches, and dealers.

Major Duties:

  • Gathers, interprets and integrates data from market research, competitive intelligence, industry associations, suppliers, and sales reports into recommendations for marketing strategies and programs.
  • Creates and delivers marketing information for use in promotional events and marketing campaigns such as direct mail catalogs, regional shows, product introductions and aftermarket expos.
  • Works with factories, suppliers, and creative writers to develop and deliver product information and competitive comparisons for use in guides, bulletins, and web applications.
  • Coordinates the development and delivery of training programs, materials, and events for channel partners, customers and company personnel.
  • Participates in the new product development process with functional areas for assigned parts categories.
  • Analyzes market and competitive information to develop retail sales programs and assist with the development of new ordering programs.
Qualifications Required:
  • Degree in a Marketing discipline or equivalent experience - University Degree (4 years or equivalent)
  • Degree in an Agricultural Sciences discipline or equivalent experience - University Degree (4 years or equivalent)
  • Degree in a Business/Management discipline or equivalent experience - University Degree (4 years or equivalent)
Relevant Experience:
  • Marketing experience - 1-3 years
  • Sales experience, preferably within Agricultural Machinery / Heavy Machinery / Heavy Vehicles unit or division - 1-3 years
  • Field experience with regular customer contact, knowledge of dealer/distribution network, limited geographic area of responsibility, and broad product knowledge - 1-3 years
How to Apply:
If you meet the above requirements, please send your resume DIRECTLY

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Job Detail

  • Job Id
    JD1287082
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    South Africa, South Africa
  • Education
    Not mentioned