Admissions Coordinator – Evening Shift
Johannesburg, GP, ZA, South Africa
Job Description
Location:
Remote (South Africa)
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Working Hours:
9:00 PM - 3:00 AM SAST (2:00 PM - 8:00 PM US EST)Role Overview
The
Admissions Coordinator (Evening Shift)
supports late-day and evening enquiries from individuals seeking information about treatment services. This role requires strong communication skills, empathy, and the ability to guide callers toward the appropriate admissions pathway.This role is strictly
non-clinical
.Key Responsibilities
Handle inbound calls during U.S. evening hours Provide clear, professional information about available services Identify when calls require escalation to licensed professionals Schedule assessments and document all interactions accurately Follow ethical communication and escalation guidelines Protect sensitive information at all times
Required Skills & Experience
Strong verbal communication skills in English Previous call centre, customer service, or healthcare-related experience Ability to work evening / night shifts consistently High attention to detail and professionalism Emotionally resilient and calm under pressure
Preferred (Not Required)
Admissions or intake coordination experience Experience supporting U.S.-based healthcare services * Familiarity with CRM or case management systems
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Job Detail
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Job IdJD1619244
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, GP, ZA, South Africa
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EducationNot mentioned