Sable International offers innovative professional services to international citizens. We create tailor-made solutions to meet the accounting, wealth, financial, currency and nationality needs of our clients. We pride ourselves on providing solutions that suit our clients' unique individual circumstances; our employees are key in achieving this goal.
The staff in our Cape Town, Durban, London, Melbourne, and Portugal offices are passionate about their areas of expertise and take pride in helping our clients achieve their goals. As a result, we have an energised and fun company culture, something that sets us apart from other professional services firms.
Job Overview:
Are you energetic, ambitious, and looking to develop your career? Our Study Abroad department is looking to add an Admissions Assistant to their team in Cape Town. This department provides student placement services to universities in Australia, Canada, USA, UK, New Zealand, Netherlands, Ireland, Cyprus, Sweden and Mauritius. We offer a dynamic and challenging environment where we achieve our business objectives and have fun doing it.
The Admissions Assistant plays a critical role in supporting the admissions process by managing lead prequalification, coordinating consultations, gathering documentation and ensuring a smooth transition for students from initial inquiry through pre-departure. This position requires excellent organisational skills, attention to detail and strong communication abilities to deliver an exceptional client experience.
You're perfect for this position if you:
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Have relevant industry experience
Have a diploma or degree (preferably in Psychology, International Relations or a related field)
Have strong interpersonal and relationship building skills
Can manage a service delivery pipeline with strong attention to detail
Have excellent written and verbal communication (English fluency required)
Are familiar with international education
Are self motivated, proactive and confident working independently
Have strong administrative, organisational and reporting abilities
Have strong customer service and advisory skills
Can take initiative and perform effectively in a fast paced environment
Can engage professionally with international clients, students and parents
Are computer literate and proficient in MS Excel, Word and Outlook
Are comfortable working with CRM systems or able to learn quickly
Extra points if you have:
Experience in student advising or international education
Familiarity with CRM systems and virtual meeting tools
Experience in student advising or international education
Familiarity with CRM systems and virtual meeting tools
Your role and responsibilities:
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Among other tasks, your main responsibilities will include:
Lead management and pre-qualification
Receiving allocated leads from the CRM system
Conducting qualifying calls to complete the pre-assessment report and collect parent details
Scheduling meetings between qualified leads and the Study Adviser (including parent and student)
Compiling and preparing pre-assessment reports for Study Adviser consultations
Document co-ordination and application support
Following up with clients to gather required documents for university applications
Assisting in creating institution selection reports based on Study Adviser recommendations (when required)
Supporting the Visa & Admissions Adviser in preparing and submitting applications as needed
Client communication and pre-departure support
Maintaining regular communication with clients to ensure timely submission of documents
Sending pre-departure checklists and information on services such as airport pickup
* Providing ongoing support to ensure a smooth transition for students before departure
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