Administrator: Fttx Sales
Midrand, Gauteng, South Africa
Job Description
Key accountabilities and decision ownership:
- Resolve daily queries concerning:
- Customer applications
- Online buy journey assistance
- Installations & activations
- Upgrades
- Credit vetting
- Investigate billing queries and reporting for resolution
- Reporting: Assist with reporting of daily connections, build progress, GoR progress etc.
- Up to 1-2 years experience (with Matric) in FTTx/ICT industry but specifically to Customer Care Admin or commercial environment
- 6 months experience with 3yr Degree/Diploma
- Interpersonal Skills
- Computer skills hi proficiency in MS Excel, MS Word, Siebel & MSPI
- Problem solving skills
- Stress tolerance
- Planning, executing on results and delivery
- Matric
- FTTx/ICT Knowledge
- Specific Knowledge of Vodacom FTTx products and tariffs
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Job Detail
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Job IdJD1270947
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMidrand, Gauteng, South Africa
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EducationNot mentioned