Job Description

Administrator & Estate Assistant

A leader in the property management industry is looking for a motivated and experienced Administrator & Estate Assistant to manage the daily operations of a small residential estate in Somerset West.

POSITION OVERVIEW

Front Desk & Resident Support

Manage the clubhouse front desk and assist residents or visitors with queries. Provide general support and ensure professional communication with all residents and stakeholders.

Access Control

Maintain and update the estate's access control system. Process access renewals and removals promptly. Oversee contractor access to ensure security protocols are followed.

Administrative Duties

Perform data capturing and compile regular reports. Take accurate minutes of meetings.

Service Provider Coordination

Hold weekly check-in meetings with service providers. Monitor performance to ensure services are delivered according to agreements.

Insurance

Assist with insurance queries and facilitate claims when necessary.

Repairs & Maintenance

Coordinate and track repairs or maintenance of common areas and infrastructure.

Estate Inspections & Reporting

Conduct monthly estate inspections and compile reports for the Board of Trustees. Prepare and present monthly estate reports.

Relationship Management

Build and maintain positive relationships with residents. Handle resident concerns professionally, including conflict resolution or emergencies.

Meetings

Schedule, host, and attend Trustee and other estate-related meetings.

QUALIFICATIONS

A relevant administrative qualification is advantageous.

EXPERIENCE & SKILLS

Strong leadership, communication, and problem-solving skills. Excellent organisational and administrative ability with keen attention to detail. Proficiency in Microsoft Office and Google Workspace. Strong customer service orientation and the ability to manage multiple priorities. Excellent verbal and written communication skills (fully bilingual in English and Afrikaans).
Salary dependent on experience.

Must have own reliable transport and valid driver's license.

Position available

1 February 2026.

Job Type: Full-time

Work Location: In person