Job Description

Business Unit:

Europcar and Tempest Car Hire

Reporting to:

National Manager; Operations Support

Location:

Bruma, Johannesburg

Position overall objective:

To provide operations support to stakeholders by taking responsibility for the co-ordination of timorous administration of all relevant admin-related & project-orientated tasks.

Minimum Experience

5 years of relevant administration experience within a similar environment.

Minimum Qualification

Matric or equivalent NQF level 4 qualification.

Preferred Qualification

Business Management or other relevant tertiary qualifications.

Minimum Requirements

Computer literate with an intermediate level of comfort with Microsoft packages including but not limited to Excel, Word, PowerPoint, Outlook, Sage X3/ People, OnBase, Power BI and vehicle tracking portal solutions. A valid, unendorsed drivers' license.

Job Outputs:

Primarily assist the National Manager: Operations and Support with specific duties.

Manage daily reports requested by Management, following up on areas where gaps exist or feedback is required.

Monthly reporting and compiling of statistics as required by the management

Compile monthly overtime, walk up commission and incentive submissions, ensuring timely submission to HR/Payroll.

Maintain meticulous records for the Operations Support Office.

Manage the arrangements for meetings, travel requests and other arrangements on behalf of management.

Maintaining current organograms of the regions and ensuring submission to business.

Manage the processing and authorisation of all Sage X3 orders on behalf of management

Manage the administrative aspects of the regions Occupational Health & Safety.

Manage all updates and publish branch network, delivery/ collection areas, Greenway systems, E-commerce required updates to name a few.

Update monthly Mediatech/ Close the Loop (NPS) reports

Management of all other varied and general administrative duties not specified.

Competencies:

Communication skills

Business and Operations Management

Business Development/Sales

Personnel Management, including a working understanding of the application of relevant labour legislation

Analytical thinking

Empowering people

Relationship building

Commercial thinking

Driving results

Openness to change

Remaining composed

Conflict management

Managerial competence

Operations Risk Management

Customer focused

Ethnics and Values

Time management

Reporting

Able to work under pressure

Negotiation Skills

Ability to provide counselling, coaching, mentorship and support to ensure harmonious work environment.

Personal Attributes:

Committed

Professional

Resilient

Confident

A 'driver' in their personality style; competitive by nature and ambitious for results.

Independent, a self-starter.

Comfortable with a fast pace, unpredictability and frequent change.

Proactive, able to demonstrate initiative.

Able to remain committed to creating and maintaining high quality and standards.