Job Description

Administrative & Operations Manager (Claremont HQ)

Ground Culture | Full-Time | R18,000 - R25,000 p/m (negotiable on experience)

About Ground Culture

Ground Culture is one of South Africa's fastest-growing hospitality brands -- home to the country's busiest comedy club and a network of thriving food truck outlets operating across Cape Town.

Our flagship venue in Observatory doubles as a cafe, bar, and comedy club that hosts more comedy shows than any other venue in South Africa. We've hosted Barry Hilton, Riaad Moosa, Rob van Vuuren, Alfred Adriaan, Dillan Oliphant, Nina Hastie and many others. In 2025 alone, we launched three new "satellite" stores in

Claremont, Table View, and Sea Point

, all running on Uber Eats and Mr D.

We're scaling fast, with a goal of opening

20 stores by the end of next year

-- and we need someone who can bring structure, systems, and sanity to the chaos of rapid growth.

The Role

We're looking for an

Administrative & Operations Manager

to join our HQ in

Claremont

. This is a

pivotal role

-- the first full-time office-based position in Ground Culture's history, and the backbone of how we'll operate as we grow.

You'll be responsible for keeping the business running smoothly behind the scenes: managing suppliers, stock, systems, HR processes, and operational reporting across all stores. You'll work directly with the Managing Director and communicate daily with store managers in Observatory, Claremont, Sea Point, and Table View.

This is not a passive desk job -- it's a

high-responsibility position

that will require you to think critically, problem-solve fast, and build systems from the ground up.

Key Responsibilities

Supplier & Procurement Management

Maintain and strengthen relationships with existing suppliers. Source new suppliers, negotiate better pricing, and manage supplier accounts. Handle supplier onboarding and ensure all payments and deliveries are tracked accurately.

Orders & Invoicing

Place and track orders across all stores. Ensure supplier deliveries occur on schedule and resolve stock or delivery issues fast. Assist store managers with shortages and coordinate replenishments efficiently.

Stock & Inventory Oversight

Monitor stock levels and usage across all stores. Investigate stock variances and implement accountability systems. Ensure HQ and all stores are fully stocked and tracked correctly at all times.

Store Performance Tracking

Collect and review store reports on income, expenses, and daily performance. Track and present key metrics including

Uber Eats ratings, variance scores, sales, and profit margins.

Identify weak spots and work with managers to fix operational inefficiencies.

Human Resources & Admin

Manage active recruitment: post jobs, shortlist candidates, and arrange interviews. Maintain staff records, contracts, and pay slips. Communicate with employees about HR concerns, leave, and payroll. Ensure all compliance and paperwork are always up to date.

Who You Are

Exceptionally

organized, analytical, and proactive.

Confident handling numbers, spreadsheets, and operational data. Thrives in a fast-paced environment and can stay calm under pressure. Values

structure, systems, and accountability.

Has a strong sense of ownership and a genuine desire to build something meaningful. Great communicator -- comfortable giving direction and following up with store teams.

Why Join Us

This is not just another admin role -- it's a

career-defining opportunity

for someone who wants to build with us as we scale.
You'll be joining a young, driven, entrepreneurial team that's rewriting what South African hospitality can look like.

If you excel, you'll grow with us. This role has a clear path toward

becoming our future CFO

, managing finance and operations at a national level.

Compensation

Starting salary:

R18,000 - R25,000 per month (based on experience).

Review after 6 months:

Performance-based increase for exceptional results. Permanent, full-time role based at

Ground Culture HQ, Claremont, Cape Town.

Job Type: Full-time

Pay: R18000,00 - R25000,00 per month

Work Location: In person