Job Description

Job Title: Administrative Assistant for Insurance Broker in WITBANK

Job Summary: We are seeking a highly organized and detail-oriented Administrative Assistant to join our team as a key support role for our insurance brokerage.

The ideal candidate will be responsible for providing administrative and clerical support to ensure the efficient operation of the office.

This role involves managing paperwork, communicating with clients and insurance providers, and assisting the broker in various administrative tasks.

Responsibilities:

Documentation Management:

• Organize and maintain client files and records.
• Process and file insurance applications, policies, and endorsements.
• Ensure accuracy and completeness of all documentation.

Client Communication:

• Act as a liaison between clients, insurance carriers, and the broker.
• Handle client inquiries and provide timely and professional responses.
• Schedule and confirm client appointments.

Policy Renewals and Updates:

• Monitor policy renewal dates and initiate the renewal process.
• Communicate with clients to obtain necessary information for renewals.
• Update client records with new policy information.

Administrative Support:

• Provide general administrative support to the insurance broker.
• Assist in preparing presentations, reports, and other documents.
• Schedule meetings and manage the broker's calendar.

Claims Assistance:

• Assist clients in filing insurance claims.
• Communicate with insurance providers to track and expedite claims.
• Maintain records of claims and follow up on claim statuses.

Policy Issuance and Endorsements:

• Process policy issuances and endorsements accurately and promptly.
• Verify policy information for accuracy before issuance.

Qualifications:

• Education: High school diploma or equivalent; additional relevant education is a plus.
• Experience: Previous experience in an administrative role, preferably in the insurance industry.
• Language: Fully Bilingual in Afrikaans and English

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How to Apply:

Interested candidates are encouraged to submit their CV to dvisser.promatchrec@outlook.com.

Pro-Match Recruitment