Job Description

The Office of the Pension Funds Adjudicator (OPFA) is seeking to appoint candidates who are results-driven, passionate about service delivery, thrive under pressure, and are team players with high levels of professionalism.

Required Competencies:

Strong attention to detail and organisational skills Ability to multitask and prioritise effectively Team player with good interpersonal skills Ability to work independently with minimal supervision Professional ethics, integrity, and client service orientation

Responsibilities:

Record and track all closed files on the PFA/Respond system Forward closed files to the Filing Clerk for archiving Format, align, and type draft and long determinations for submission to the Adjudicator Compile determination filing sheets for Adjudicator sign-off Collect and compile team statistical reports (monthly/weekly/quarterly/annual) Manage the Team Leader's diary and carry out general PA duties as required Answer and attend to incoming calls for the Case Management Team Implement administrative instructions from the Team Leader efficiently Ensure meetings/events requiring refreshments are well catered for Perform general administrative and office support functions to ensure smooth team operations

The OPFA is an equal opportunity employer and as such, preference will be given to candidates from the designated groups in accordance with the organisation's employment equity plan. Persons living with disabilities are strongly encouraged to apply.

Closing date for applications is 23 October 2025.

The OPFA reserves the right not to make an appointment. If you do not receive any response within 6 weeks of the closing date, please accept that your application has been unsuccessful. Regret correspondence will only be sent to interviewed candidates.

In accordance with the POPI Act 4 of 2013:

All candidate personal information is treated with confidentiality and the highest level of security. Should you not be shortlisted for the vacancy that you have applied for, OPFA will retain your information on our candidate database for a period of 12 months, in the event that you may meet the criteria of a future suitable position which may match your profile and which we will contact you directly for your authorisation to proceed with your application. Should you wish to no longer be listed with us, we will proceed to remove your personal information from our database with your instruction, in accordance with the POPIA guidelines.

Qualifications and Experience:

Minimum Requirement: Matric/Grade 12 Preferred Requirement: 1 years' experience in a Legal or Pension Fund environment 3 years' proven experience and expertise in Office Administration Knowledge of correspondence, documentation management, and general administration Experience in dealing with customers and suppliers Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) Strong planning, organisational, and coordination skills * Excellent verbal and written communication skills