Job Description

About the Role This is a newly created and evolving position within a United States-based medical practice. The successful candidate will support the medical billing and administrative operations by accessing multiple databases to gather missing or incomplete information, reviewing daily reports, identifying discrepancies, and preparing data for processing.
The role requires someone who is able to work independently, manage tasks efficiently, and communicate effectively with both team members and supervisors.
What Makes an Ideal Candidate The ideal team member is proactive, attentive, and committed to continuous learning. They show initiative, embrace a growth mindset, and are aligned with the client's culture of accuracy and accountability. They are comfortable working independently within a supportive team structure and can handle the responsibilities required during US working hours.
Key Responsibilities

• Administrative support for a US-based medical practice
• Data analysis and data entry
• Investigating and researching discrepancies within medical data
• Preparing accurate information for processing
• Reviewing daily system reports
• Identifying opportunities to streamline processes and support supervisors where needed

Minimum Requirements

• 1-3 years relevant experience
• Proficiency in Microsoft Office
• Strong English language skills (written and verbal)
• Quick learner-comfortable navigating new systems and processes
• Self-starter with the ability to work independently
• Strong administrative and research capabilities
• Excellent communication skills across all levels
• Valid driver's license
• Willingness to perform any task required to support the team

Additional Information

• Working Hours: 15:00 - 00:00 SAST (Aligned with US Central Standard Time) for the first 3 months for Training purposes
• Contract: Full-term Contract
• Remuneration: R15,000 - R20,000 (commensurate with experience)
• Start Date: December 2025

Please Note

• Only candidates who meet the required experience and criteria will be contacted.
• If you do not hear from us within 14 days, kindly consider your application unsuccessful.
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