Job Description

PURPOSE OF THE JOB:

To ensure that all interactions between administration, employees, customers and external service providers run smoothly and professionally, while providing efficient reception and administrative support to the organisation.

DATA CAPTURING:

Core Tasks:

Compile and capture data relating to manufacturing processes.

Allocate job cards accurately.

Assist with ad hoc data requests.

Investigate and compile relevant market data, including competitive advantages.

PERSONNEL ADMINISTRATION:

Core Tasks:

Maintain and capture the leave register.

Handle the submission and filing of sick notes.

Communicate labour-related issues and matters with the HR Business Partner.

Assist with queries relating to Injuries on Duty (IOD).

Capture overtime sheets accurately and timeously.

Distribute payslips and attend to payslip queries.

Maintain attendance registers for staff.

TRAVEL ADMINISTRATION:

Core Tasks:

Assist with route planning for drivers in relation to accommodation and deliveries.

Coordinate drivers' schedules for customer deliveries and repairs.

Arrange general accommodation and flight bookings.

Ensure timely payment for accommodation and related travel expenses.

Liaise with service providers regarding accommodation and customer schedules.

VEHICLE ADMINISTRATION:

Core Tasks:

Renew vehicle licences annually.

Coordinate bi-annual roadworthiness testing for heavy vehicles and trucks.

Liaise with the insurance company regarding claims.

Maintain and monitor vehicle logbooks per driver/vehicle.

Control and issue vehicle keys responsibly.

Monitor the validity of drivers' licences.

Coordinate the Professional Driving Permit (PDP) application and renewal process

GENERAL ADMINISTRATION:

Core Tasks:

File and maintain organisational documents.

Order and monitor general office stationery.

Handle administration relating to purchases.

Manage petty cash responsibly.

Assist with the placement of adverts.

FULFIL RECEPTION FUNCTION:

Core Tasks:

Telephone Management

Handle all incoming and outgoing telephone calls professionally.

Direct external calls to the appropriate staff or department and provide information as required.

Capture details of prospective customers.

Manage internal telephone calls, including transferring to external numbers and providing information.

Reception Duties

Welcome and receive customers in a friendly and courteous manner.

Portray a professional image of Staalmeester at all times.

Identify the purpose of customer visits and refer them to the appropriate staff member.

Follow up with customers waiting for service to ensure prompt assistance.

Handle difficult or aggressive customers in a professional and calm manner.

JOB REQUIREMENTS

Qualifications:

National Senior Certificate

Requirements:

At least 2 years relevant experience in a admin environment.



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We are committed to transformation through the appointment of persons from designated groups and potential candidates from these groups will enjoy preference.



Kindly note that a consumer credit record will be requested in respect of all appointments which involve dealing with cash or finances.



Should you meet the above requirements and believe you can contribute to the company, kindly register and apply on our Career Page at www.groupcareers.co.za



Should we not have contacted you within six weeks of the closing date, you may assume that your application has been unsuccessful.

CLOSING DATE: 21 NOVEMBER 2025