Job Description

About VKB Group
The VKB Group is a proudly South African agribusiness with deep rural roots and a future-focused mindset. Through our regional brands-VKB, GWK, and NTK-we support farmers and communities and operate across the agri value chain: inputs, retail, logistics, processing, and market channels. Backed by our farmer shareholders, our "house of brands" is built on values that matter: humble, hungry, bold, smart, and team players. For the Love of the Land isn't just a slogan-it's our legacy.
Job Purpose
Responsible for the overall management, mentorship, and training of administrative personnel across VKB Retail, ensuring compliant, efficient branch administration and excellent service.
Requirements

• Grade 12/NQF4 with Accounting or Mathematics.
• 4+ years' experience in a similar Administrative/Retail role.
• Computer literate in the MS Office suite.
• Valid driver's licence and willingness to travel regularly.

Duties & Responsibilities

• Verify Controls: Continuously check internal controls (inventory counts, claims, returns, shipments, stationery registers, etc.) to minimise risk and prevent financial loss.
• Reconcile Finances: Perform ongoing reconciliations of petty cash and bank/back-office transactions; resolve discrepancies promptly.
• Ensure Compliance: Confirm branch adherence to legislation, regulatory requirements, VKB systems, policies, and documentation standards.
• Survey Inventory: Conduct scheduled and unscheduled inventory surveys; address variances with corrective actions.
• Review & Remedy Audits: Analyse audit reports and implement action plans to reduce audit points and operational risk.
• Manage Discipline: Apply disciplinary steps and procedures in collaboration with HR, aligned to the VKB disciplinary code.
• Inspect Branch Admin: Run routine administrative inspections to ensure branches meet all admin requirements.
• Report Risks & Solutions: Compile and communicate monthly reports highlighting risks, discrepancies, and practical remedies.
• Advise & Support: Provide expert admin guidance to retail staff; be the go-to for process and policy queries.
• Resolve Customer Issues: Coordinate and resolve customer complaints/inquiries within 8 hours of receipt.
• Liaise Across Teams: Maintain continuous liaison with HR, Input Trade, Finance, Purchasers, Audit and clients to ensure quality service and long-term relationships.
• Mentor & Train: Coach staff to perform all admin tasks to VKB standards; reinforce policy compliance and best practice.
• Identify Training Needs: Pinpoint gaps and coordinate training interventions with the Training Department.

Skills

• Effective communication (phone and email etiquette).
• Organised planning and strong prioritisation.
• Resilient under pressure and deadline-driven.
• Team player & team leader with personal resilience.
• Conflict handling with calm, professional judgement.

Other Information

• The company can expire jobs at any time at their own discretion.
• VKB Group and/or its subsidiary companies will use any personal data collected through the job opportunities section of this website for recruitment purposes only and, should your application be successful, for purposes connected with your employment.
• VKB Group is an equal opportunity employer. VKB Group's approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to VKB Group's Employment Equity & Transformation Strategy. VKB Group actively supports the recruitment of People with Disabilities.
• Things to take note of when applying through our Career Portal.
• Use Google Chrome when accessing the portal
• Clear copy of your CV in either PDF or Word
• The CV should not have handwriting on the document

• NB! Only Submit your CV on the Upload CV section of the application form and not a PDF that includes other documents such as ID, Driver's License and other documents. The application form will make provision for the candidate to upload supporting documents.
• When uploading profile picture, make sure the minimum size uploaded is 300 x 300px

Skills Required