Job Description

Duties and Responsibilities

Assist Agents, Team Leader(s) and Chief Agent in the implementation of regional inspectorate activities in a way that ensure that the regional and national strategic and financial objectives are met. Gather information for input into annual planning process within the region. Gathers and documents information regarding relevant aspects for the monthly agenda for Regional Councils Assist Agents, Team Leader(s) and Chief Agents so that they provide high and effective levels of service to establishments and members. Assist Agents in the printing of inspection schedules in order to conduct routine inspections. Document the outputs of routine inspections conducted by Agents. Assist Agents in maintaining relationship with establishments, by ensuring all messages or queries received are relayed to the Agents timorously. Compiles and sends notices to establishments regarding arrears, inspections, contraventions and other motor industry information. Participate in the inspection and regional team in a manner that promotes a productive and effective team. Provides inspectorate-related administrative support.

Knowledge / Experience / Skills / Abilities

Average verbal and written communication and listening skills Ability to build strong effective relationships with all stakeholders, i.e. existing clients and potential clients as well as internal stakeholders, i.e. colleagues and management Must have problem solving skills Must have good analytical skills with attention to detail Strong persuasion skills. Report writing skills. Good administration skills Good organizational and planning skills

Qualifications

An appropriate Grade 12 certificate and/or equivalent academic qualification. Good typing skills required Knowledge of the Labour Relations Act will be an advantage Knowledge of the Bargaining Council Agreements will be an advantage The ability to communicate in English is essential and be able to handle own correspondence. * Computer literacy (Word & Excel) required