Job Description

Job Advert Summary

This position requires a highly competent, highly motivated, and driven individual who is able to work well on their own and within the team, with limited supervision, and who actively seeks ways of adding value to the business in their role as System Administrator. The successful candidate will be responsible for management and end-user support of the firm's legal financial system, Aderant.

Minimum Requirements

Qualifications and Experience

Matric Minimum of 4 years' experience supporting and customizing financial systems or relevant experience with practice management systems Degree in Business Administration will be advantageous Microsoft SQL, SSRS, and scripting language qualifications will serve as an advantage.

Knowledge and Skills

Proficiency with Microsoft Office, including Excel, project management tools, and data visualization tools (e.g., Power BI). Familiarity with SQL and report writing tools is preferred. Understanding of and experience with Aderant is preferred Strong expertise in financial systems. Competency in accounting principles, financial analysis, and common accounting terminology. Able to quickly grasp business requirements and expectations Strong organisational skills and the ability to manage multiple activities under time constraints Ability to work independently as well as within a team Willingness to work after hours to meet deadlines and requirements as required A keen attention to detail An analytical mindset with strong problem-solving and logical decision-making skills Adopting a hands-on approach in managing the deliverables of various stakeholders and following up to ensure completion of allocated tasks and projects Proactivity, with demonstrated troubleshooting, issue resolution, and follow-through skills to manage multiple and diverse projects simultaneously, in a fast-paced environment Experience working in a fast-paced law firm environment with diverse needs Good written and verbal communication skills Strong interpersonal skills, and the ability to effectively communicate with both business and technical teams.

Duties and Responsibilities

Management of the financial management system, Aderant. Managing the Aderant service provider in accordance with the Service Level Agreement (SLA). Provide end-user support on Aderant system and escalate to Aderant service provider, if necessary, in accordance with internal requirements. Maintain and develop standard operating procedures for Aderant users. Document processes and policies related to the system and work with the Training department on training materials and revising and updating where new features or gaps are identified. Monitor and manage integration with other systems (e.g., Inprotech, Power BI, Sage, iManage) in collaboration with the IT Department. Ensure scheduled jobs complete successfully and troubleshoot as needed. Perform daily reviews of systems interfaces and investigation/resolution of any issues. Maintain Aderant user security, access and administration. Maintain and develop reports using Aderant's reporting tools. Provide data for special requests. Learn the structure and data of the Aderant system, assess the impact and report to Operations Management on any proposed Aderant system upgrades or new product offerings, and manage the implementation thereof. Oversee, design, track, and safely introduce modifications/upgrades to the systems, in accordance with the internal PMO framework Update, modify, test, and/or repair existing Aderant system and propose innovative solutions to problems. Learn the finance business processes which Aderant facilitates. Manage, contribute and monitor projects to improve and expand reporting capability including data cubes and BI dashboards. Apply accounting and auditing principles and techniques to ensure that data integrity, internal controls, and audit trails are maintained throughout Aderant. Maintain working knowledge of system associations and data logic flow. As required initiate, obtain approval and manage projects that may arise regarding Aderant and its accompanying systems, as per the PMO framework Monthly reporting on Aderant (e.g. support calls, problems identified, fixes etc) as determined. Lead and manage projects and the system development life cycle; review, clarify, and/or test deliverables prepared in conjunction with the IT Dept and/or Finance dept before providing the final product to stakeholders. Obtaining and maintaining new technical and analytical skills as required. * Assisting with supporting additional IT systems such as the firm's document management system (iManage) when capacity permits.