Managing customer onboarding and the billing administrative process
Generate and send accurate invoices/statements to student accounts on a timely basis
Ensuring billing accuracy, completeness, compliance, and reliability
Managing accurate, timely, and compliant billing processes
Ensuring efficient revenue cycle management
Resolving billing discrepancies through Fresh Service within SLA
Providing support to revenue assurance through reconciliations
Managing adherence to statutory and revenue assurance policies and processes
Reporting on customer billing performance with key highlights on concerns and mitigating plans
Being accountable for overall billing integrity and customer management
Monitor and track bursary and discount applications and processing
Maintain and update billing records and client information in our database
Collaborate with internal teams to ensure timely and accurate billing
Assist with month-end and year-end closing activities related to billing
Prepare and analyze billing reports for management
Masterdata process management including but not limited to transfer process, suspension process, termination process.
Document administration management
Education
Bachelors Degree in Accounting, Finance or related Field Preferred
Grade 12
Ideal
Minimum of 1 years of experience in billing or a similar role
Strong attention to detail and accuracy
Excellent organizational and time management skills
Proficient in Microsoft Excel and other accounting software
Strong communication and interpersonal skills
Ability to work independently and in a team environment
Knowledge of billing processes and best practices
* Experience in a shared services environment is a plus
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