Title Accounts Receivable ClerkThe Accounts Receivable Clerk is responsible for managing the accounts receivable process, ensuring accurate invoicing, timely collection of outstanding debts, and maintaining up-to-date financial records. This role requires strong attention to detail, excellent communication skills, and proficiency in accounting software.KEY RESPONSIBILITIES:Prepare and issue invoices to customers for services rendered.Ensure all invoices are accurate, complete, and adhere to company policies.Monitor and manage accounts receivable to ensure timely collection of payments.Record payments received and reconcile them with customer accounts.Track and record incoming payments, ensuring they are applied to the correct invoices.Follow up on unallocated payments to resolve discrepancies.Contact customers with overdue accounts to arrange payment.Negotiate payment plans where necessary and ensure adherence to agreements.Assess the creditworthiness of new and existing customers.Set and review credit limits in line with company policies.Reconcile customer accounts regularly to ensure accuracy.Investigate and resolve any account discrepancies or disputes.Prepare and maintain accurate reports on debtors, including aging reports.Provide updates to management on outstanding debts and collection progress.Respond to customer inquiries regarding invoices, payments and account statuses.Resolve billing discrepancies and disputes promptly and professionally.Maintain organised and up-to-date records of all invoicing and accounts receivable activities.Ensure compliance with company policies and financial regulations.Identify inefficiencies in the invoicing and collection processes.Recommend and implement improvements to enhance accuracy and efficiency.CORE RESPONSIBILITIES:Preparing and distributing accurate invoices to customers.Monitoring and ensuring timely collection of payments from customers.Ensuring customer accounts are accurate and up to date by reconciling payments and invoices.Following up on overdue accounts to recover outstanding debts.Maintaining clear and accurate financial records related to debtors and invoicing.QUALIFICATIONS, EXPERIENCE, & SKILLS:Educational Qualifications:MatricDiploma or Bachelors degree in Accounting, Finance, or Business Administration is advantageousYears of Experience1- 3 years in account receivable, invoicing, or a related financial role.Experience in credit control or debt collection is an advantage.Familiarity with the healthcare industry is an advantage.Other requirementsExperience with invoicing and reconciliation modulesBasic Microsoft OfficeAdvanced Microsoft ExcelProfessionalismCustomer ServiceDetail orientatedComplianceCommunicationTeamworkCOMPETENCIESBehavioural CompetenciesTechnical SkillsAnalytical and Problem-solving skillsCommunicating and InformingResults DrivenOrganisational SkillsFinancial ComplianceTeamwork and CollaborationEducation National Certificate Level 4 (N4) / Grade 12 (Required)Languages English
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