Job Description

Job Summary

/Duties:

Client Relationship Management:

• Developing trust relationships with a portfolio of major

clients.

• Develop and sustain relationships with customers that

brings income to the company.

• Acquiring thorough understanding of key customer needs

and requirements.

• Expanding relationships with existing customer needs and

requirements.

• Ensure correct product and services are delivered to

customers in a timely manner.

• Resolve issues and problems faced by customers and deal

with complaints to maintain trust.

• Use company resources to develop and implement strategic

solutions to achieve key clients' long-term goals.
Sales:

• Play integral part in generating new sales that will turn into

long-lasting relationships.
Reporting:

• Prepare regular reports of progress and forecasts to internal

and external stakeholders using key account metrics.

Employee Management:

• Employee recruitment.
• Onboarding and induction of new employees.
• Training and development.
• Employee relations. (Discipline in the workplace)
• Performance management.
• Employee wellness.
• Employee motivation.

Other:

• Communicating and collaborating with advertising, design,

marketing, sales, and logistic departments to ensure key
clients' needs are met.

• Attend trade shows and marketing events as required.

Minimum Requirements:

Qualifications:

• Grade 12 (Matric).
• Bachelor's degree in Business Administration, Marketing,

Finance, Sales, or related field.

Experience:

• Minimum of 5 years' experience in similar positions- in

FMCG environment.

• Proven experience as an Accounts Manager.
• Experience in sales and providing solutions based on

customer needs.

Knowledge:

• Proficient knowledge and experience in Microsoft Office.
• CRM software.

Skills:

• Ability to analyze data and sales statistics.
• Strong communication and interpersonal skills with an

aptitude in building relationships with professionals of all
organizational levels.

• Excellent organizational skills.
• Strong negotiation and leadership skills.
• Able to manage multiple key accounts without

compromising on the quality of services provided.

People Dimension

15 Soveriegn drive, Irene. Route 21

2-10

Recruiter

About

PEOPLE DIMENSION believes that every successful Brand is shaped by Great People who deliver on the promise they make. PEOPLE DIMENSION is a Recruitment agency committed to seek greatness in the South African job market. Skills attraction is our passion and building trusted partnerships with both our clients and applicants our priority. PEOPLE DIMENSION prides us on providing a personalized and delivery-focused recruitment function across all industries. Our Services include both permanent and contract placements, in the following specialist areas; xefx82xb7 Information Technology xefx82xb7 Engineering xefx82xb7 Finance xefx82xb7 Office Support xefx82xb7 Insurance xefx82xb7 Marketing & Sales A clear understanding of our clients' business and corporate culture is the starting point of every successful placement we make. Our extensive industry knowledge and more than 11 year presence within the recruitment industry, enables us to find and introduce South Africa's top talent to our clients. We also believe in continuous follow up on the progress of the candidate we have placed as well as the level of both our client's and candidate's satisfaction with our service. PEOPLE DIMENSION adheres to the APSO Constitution and Code of Ethics and is therefore very serious in complying with the requirements of South Africa's Labour legislation. We are also a Level 4 BEE Contributor. Integrity and Service excellence is our promise to you. We invite you to choose PEOPLE DIMENSION as your recruitment partner.

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