Minimum requirement is a National Senior Certificate (NQF4) - with certificate or Diploma in Accounting of Finance advantageous.
Experience
2-3 years' experience within member processing/ financial payments processing / Experience using financial software
Knowledge
Computer literate MS Office, Word/Excel/Power Point - advanced MS Excel advantageous.
Knowledge in account management (specifically member accounts/ within a network Sales model advantageous)
Knowledge in basic Account journal entries
Knowledge Payment related queries
Knowledge Statement movement
Purpose
The Member Accounts: Clerk will be responsible for ensuring all the member related payments have been captured into the system. The job also serves as support for member payment related queries. The Member Accounts: Clerk is responsible for the tasks related to uploading members' money received from Financial Providers, maintaining records of cash applications and account reconciliation. Additionally, ensures all the bank statements are balancing to the balance sheet.
Financial Provider Reconciliation
Daily reconciliation of member funds received from the respective Financial Providers to the system.
Daily reporting on bank statement discrepancies for attendance.
Monthly bank statement reconciliations
Capturing and reconciling staff purchases
Weekly reconciliation of staff purchases on the crew account.
Member Statements
Assistance with compiling and submitting member statements to members on the account move
Investigating and addressing discrepancies on the member account.
Serve as support to member account inquiries
Provides consistent support to internal staff for member queries
Timeously provides feedback on queries
Manages to enthusiastically assist on member queries set on investigative controls
Timekeeping & Absenteeism
Day to day timekeeping with regards to start and end of shift as well as breaks throughout the workday.
Consistent or no unexplained absenteeism without sufficient reason or prior warning in accordance with Company policy and guidelines.
Proactive execution of tasks and task prioritisation is done efficiently so that every possible effort to avoid overtime is taken.
Investigator:
able to identify problems/concerns with execution of a duties and inform relevant parties, with focus and attention to detail.
Team player:
Communicate between teams positively and confidently to achieve goals
Virtuous Ethics instiller:
Consistently implements their duties with the highest ethical standards, ensuring confidentiality and subjectivity are maintained
Focused:
Able to carry out a repetitive and admin intensive tasks for long periods of time
Cultural ambassador:
implement the the company values and culture in the execution of duties and through interactions with all
Level 1 - Leader of Self:
Attention to detail
- ability to focus on all aspects of a task, thorough and checks details
Precision and accuracy
- committed to deliver quality work while being efficient and adhering to set standards
Focus and persistence
- demonstrate resilience and determination to achieve results despite setbacks or challenges
Self-awareness
- aware of own strengths, developmental areas, emotions, and behaviours; actively seeks feedback to improve and own ensure professional growth
Self-starter
- drive self to make improvements in how the job gets done, doing practical troubleshooting on the job.
Time Management
- focused and meets deadlines; punctual and keeps to schedule; reliable in finishing tasks
Goal Setting
- sets personal goals and strives to achieve or exceed these goals
Communication Skills
- demonstrates effective personal communication skills
Job Specific Skills:
Excellent verbal and written communication skills
Ability to handle multiple tasks with high attention to detail
Great analytical thinking and investigating skills
Good telephone and email etiquette
Work well in a team and self sufficient
Committed to professional development and growth
Have the ability to implement accounting principles and quickly learn accounting packages, including reconciling
Ability to execute duties with the highest ethical standards, ensuring confidentiality and subjectivity are maintained
Job Type: Full-time
Pay: Up to R15500,00 per month
Work Location: In person
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