Job Description

ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency -- we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.
We are seeking an experienced General Accountant with strong general accounting and bookkeeping knowledge to support a U.S.-based outsourced accounting firm. This is not an entry-level role -- candidates must have a solid grasp of the full accounting cycle and experience preparing management-level reports. While the role involves some Accounts Payable (AP) responsibilities, the majority of work centers on reconciliations, month-end close, management accounts, and client-facing interaction.
PLEASE NOTE:

• Working Hours: This role requires you to work EST hours Mon - Fri from 9am to 6pm EST (15h00 to 24h00 South African time - subject to change in accordance with daylight savings in the United States).
• Public Holidays: This role requires you to work on both South African and US public holidays (compensation for SA public holidays in accordance with the BCEA)
• Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
• Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
• Work Environment: This is a fully remote working role.

Key Responsibilities:

• General Accounting & Bookkeeping

• Maintain accurate financial records up to trial balance.
• Post journals, accruals, and adjustments.
• Perform reconciliations of bank, credit card, and general ledger accounts.
• Process invoices, receipts, payments, and adjustments.
• Accounts Payable & Receivable

• Enter supplier invoices and prepare vendor payments.
• Reconcile supplier statements and resolve discrepancies.
• Support receivables by processing customer invoices and following up on outstanding accounts when required.
• Month-End & Reporting

• Assist with month-end close processes.
• Prepare management accounts and client-ready financial reports.
• Support audit preparation and documentation as needed.
• Client Interaction

• Act as day-to-day contact for designated US-based clients.
• Communicate clearly and professionally in English with clients and vendors.
• Provide accurate, timely financial updates and support.

Requirements

• Minimum of 2 years' solid accounting/bookkeeping experience.
• Strong understanding of accounting principles and financial reporting.
• Proficiency with accounting software (QuickBooks, Xero, Sage, or similar) and Microsoft Excel.
• Experience preparing management accounts and handling reconciliations.
• Prior experience supporting international (especially US-based) clients is advantageous.

Key Skills

• High attention to detail and accuracy.
• Ability to manage multiple client accounts efficiently.
• Strong problem-solving and organisational skills.
• Professional English communication (written and verbal).
• Self-motivated and comfortable working independently in a remote environment.

If you are not contacted within 14 working days, please consider your application unsuccessful.

Skills Required