Account Manager

South Africa, South Africa

Job Description


Intro:Tolq is a state-of-the-art localisation platform that works with international brands like Bol.com, MediaMarkt, Porsche and many others to power their international sales and marketing. We are currently looking for an Account Manager who will be responsible for identifying new leads, following up with existing ones, and helping companies in the e-commerce space succeed. If you are ready to build strong relationships with professionals who power international e-commerce around the world, then this is the position for you.About the position:As one of our Account Managers, you will start by managing the current client portfolio. You will also assist in selling our products and services. Together with the managers of other regions, you will be responsible for identifying new leads and following up on existing leads to explain the benefits of using our platform. You can use your sales skills to support the growth process and help our projects succeed!Your main tasks will include:

  • Advising customers on potential solutions and building strong relationships through excellent customer service.
  • Preparing email sequences and promptly responding to customer emails in a professional manner.
  • Identifying and contacting new leads through inbound channels, following up via email or phone.
  • A/B testing different approaches to optimize results and improve conversion rates.
  • Conducting online platform demos to showcase our products' benefits and features.
  • Creating and negotiating offers to close deals with potential customers.
  • Upselling to active customers by identifying additional value and benefits.
About Tolq:Tolq is dedicated to breaking down language barriers and has developed innovative technology that simplifies the translation process for companies. We proudly serve clients ranging from MediaMarkt to Belvilla, and many more. As a remote-first organization with roots in The Hague, we offer a startup-like atmosphere and embrace a software-centric approach. We provide a mindful onboarding process, ramp-up time to learn, and a team that listens and provides direct feedback.What We Offer:
  • A team of enthusiastic and fun colleagues
  • A startup mindset with opportunities for growth and innovation
  • Regular team activities and gatherings
  • A thoughtful onboarding process with support and time to learn
  • Open communication and the chance to make your voice heard
  • The opportunity to build a rewarding career
About you:We are looking for someone who is ready for this challenge and has a getting-things-done work spirit.
You're an individual who is ready to tackle challenges head-on with a proactive and results-driven mindset. You value independent and creative work and are motivated to grow alongside our ambitious company. You're eager to contribute your ideas and help turn today's concepts into tomorrow's reality.Skills & Experience:
  • 1-2 years of experience in a sales role, with a proven track record of meeting and exceeding targets.
  • Experience in conducting online demos and closing deals of varying sizes and complexities.
  • Comfortable working with individuals from diverse companies across different industries and scales.
  • Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers.
  • Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions.
  • Comfortable using a variety of technology platforms and tools.
  • Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines.
  • Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure. A driven and enthusiastic personality with a sense of humor is highly valued.
  • Enjoy giving online demos.
  • Experience working with diverse companies and industries.
  • Speaking an additional language (other than English) is a prxc3xa9!
How to apply:If you are interested in this position, please send an application that speaks directly to how you would like to fill this position. Address some of the work we do, introduce yourself as a colleague, and feel free to respond in either Dutch or English.
We are accepting applications for the next two months, and we will fill the open position as soon as wexe2x80x99ve found the right candidate.#LI-RemotePowered by JazzHR

Tolq

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Job Detail

  • Job Id
    JD1304589
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    South Africa, South Africa
  • Education
    Not mentioned