Job Description

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Job Overview

Application Deadline:

28 November 2025

Job Location:

Remote

Job Title:

Account Management Professionals

Education Level:

High School / Matric

Job Level:

Intermediate

Minimum Experience:

1 - 3 Years

Account Management Professionals - Remote (South Africa).

Compensation based on experience.



Work Schedule: Depending on Client's Timezone.



NOTE: INDEPENDENT CONTRACTOR POSITION.

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.

Position Overview:

Own client relationships end-to-end to ensure satisfaction, retention, and growth. This is an active pooling listing to identify South Africa-based Account Management talent for future openings.

Key Responsibilities:

Serve as the primary point of contact for assigned clients. Drive adoption, resolve issues, and ensure on-time delivery. Identify upsell/cross-sell opportunities and renewals. Coordinate internal teams to meet client objectives and SLAs. Track account health and provide regular reporting.

Requirements:

Proven experience in account/client management or customer success. Strong relationship-building, communication, and problem-solving skills. Comfortable managing multiple accounts and priorities remotely. Experience with CRM or customer success platforms is a plus. * Based in South Africa.