Job Description

Brief description The main purpose of this position is to prepare and process soiled banknotes for destruction using high-speed note processing machines, to ensure an acceptable quality of banknotes in circulation. Detailed description The successful candidate will be responsible for the following key performance areas:

• Prepare various categories of banknotes received from Customers.
• Process various categories of banknotes received from Customers
• Reconcile processed batches of banknotes to ensure it balances with the amount deposited by customers.
• Manually prepare, process and verify dye-stained banknotes received from external customers, where applicable.
• Engage in short-term planning and perform tasks against work plans as defined by the Supervisor or Team leader.
• Perform work as part of a team within established practices, processes, rules and regulations, ensuring compliance with standards, policies and other guidelines in executing prescribed tasks.
• Identify, evaluate and solve defined, routine and new problems within a familiar context, applying solutions based on relevant evidence and procedures.
• Deliver work that meets the time and quality standards set in terms of the processing and destruction of soiled banknotes.
• Provide information to the supervisor relating to operational efficiency as well as any deviations from policies, procedures and service level agreements.
• Engage with relevant internal stakeholders to ensure optimal delivery within the department.
• Proactively broaden knowledge of the functional area, displaying a willingness to make improvements in own work (including methods and practices).
• Evaluate own performance against given criteria and identify and address task-specific learning needs.