Job Description

Brief description

The main purpose of this position is to provide functional support within the Enterprise Resource Planning (ERP) Business Solutions Section in the South African Reserve Bank's (SARB) Financial Services Department, with a strong focus on leading the design, implementation and ongoing support of Supply Chain Management (SCM).

Detailed description

The successful candidate will be responsible for the following key performance areas:



Lead a team providing functional support to SARB users on the allocated SCM modules ? iProc, Purchasing, Sourcing, Inventory, Order Management, iSupplier, Contract Management Software (CMS) and Supplier Life Cycle Management ? with a focus on testing, business analysis, configuration and general support. Drive business analysis initiatives and lead a team of ERP business analysts or a cross-functional team on multiyear ERP projects with significant solution complexity. Partner with business owners and engage with clients independently to define future business requirements, identify opportunities for optimisation, and propose and develop solutions. Manage relationships with business customers or clients, overseeing the business analysis and optimisation stream within the ERP domain. Support business architects in defining, analysing and developing business architecture, reference models, frameworks and implementation roadmaps to enable the ERP strategy. Contribute substantively to ERP support disciplines, such as systems development, project management and change management. Perform quality assurance by reviewing the work and outputs of other ERP business analysts. Apply industry best practices to re-engineer business processes for greater effectiveness and efficiency. Participate in external industry forums and help develop the ERP business analyst body of knowledge. Plan and coordinate user acceptance testing and configure system processes to deliver improved and specialised functional support. Develop training manuals and plans and deliver training sessions to support new implementations. Identify and register risks within their ERP functional streams. * Lead the analysis and solution life cycle for initiatives, from problem identification and change management to training delivery.