Job Description

Level 1 technical (incl. infrastructure) integration knowledge across multiple technologies.
SAP S/4 HANA.
Problem solving capabilities.
Ability to work as part of a team within the Agile Working Methodology.
Ability to work interdependently as well as independently and to submit deliverables on time and with excellent quality.
Excellent interpersonal and organisational skills with the ability to communicate effectively (both verbally and in writing) with both technical and non-technical colleagues / users.
Strong ability to understand and interpret business needs and requirements with an aptitude to move concepts through to proposal and successful implementation.
Willingness to engage foreign customers and be sensitive to possible language barriers & culture differences.
Above-board work ethics.
Willingness and ability to on weekends and public holidays on implementation and operations (IT Support) related tasks.
Flexibility to take up different tasks in the project.
Ability and willingness to coach and give training to fellow colleagues and users when required.
Willing and able to travel internationally.

WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?
10+ yearsxe2x80x99 DevOps (operations, configurations/development) experience in commercial and/or retail end user IT applications.
SAP functional certification.
Logistic supply chain experience.
WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES?
Understand the business requirements, preparing AS-IS, and TO-BE documents and getting sign-off from users for functional and/or technical design document(s).
Proactively propose solutions to improve the support of (new) business processes.
Providing business case input in terms of benefits and risks.
Preparing test data for testing of user stories
Execute and/or support testing activities, for example: unit testing, system integration tests, regression testing, user acceptance testing, security testing.
Analyse and scope end-user authorisation roles.
Preparing User Manuals and conducting training to business process owners
Preparing cut-over strategy, e.g., data migration
Understand interfaces, e.g. IDOC and RFCxe2x80x99s processing
Go-Live preparation and post Go-Live Support
Change Management xe2x80x93 Manage changes and present to relevant CAB
Interaction with clients through meetings, calls and emails.
Receiving, troubleshooting, resolving, and closing operational and maintenance tickets within SLAxe2x80x99s.
Development debugging
Interact with consultants of other modules.
Update and maintain documentation as an existing systemxe2x80x99s functionality is changed.
Taking a proactive approach in the software development/design process
Execution according to the Agile Methodology and attending of all team meetings, including Stand ups, Sprint Review, Sprint retrospectives, Sprint Planning meetings etc.
Daily use of the Agile Tool Chain, as per the updates required by the respective feature team(s).

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