Role Overview The Director of Operations is responsible for leading large scale customer service clients supporting US and UK clients within a BPO call center environment. This role ensures exceptional service delivery, client satisfaction, financial performance, and operational excellence across…
Job Description:Who are we? Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed. With 170,000 people working across the globe, Foundever™ securely connects brands…
Job Description:THE MISSION The focus of this job is on achieving results which are aligned with the larger picture of the organization and its strategic goals. The Operations Manager plans, coordinates, and directs service delivery for one or more of…
Job Description:Key Points. Salary and benefits – Salary Negotiable (Dependant on Experience) plus medical aid & pension Location – Waterfront Cape Town. Working Pattern – 40 Hours per week – 24/7 Rotation Contract Type – Permanen/t Why work for Foundever?…
Job Description: ?ROLE PURPOSE As a Foundever HR Business Partner you will support the SA Team in providing high quality and proactive support service to the business. You will meet both corporate and statutory requirements, encompassing all aspects of resourcing,…
JOB PURPOSE To handle all back office customer related queries in a professional and efficient manner. The role focuses on delivering excellent customer service, resolving queries relating to gas and utilities, promoting products or services (where applicable), and maintaining a…
Job Description:ABOUT FOUNDEVER Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital first brands. Our innovative CX…