1Life Insurance
JOB PURPOSE Provide administrative support and assistance to internal and external stakeholders. Produce, update and provide best practice support on a wide range of MS documents, databases and other departmental systems to support the work of more senior colleagues. Assist…
Expected Behaviour: Quality evaluations conducted on staff customer interactions Voice/ EQM QA call evaluations results & improvements. Results of quality assessments that measure the implementation of initiatives. Following processes and procedures implemented to improve client experience. Using every telephonic opportunity…
JOB PURPOSE To manage the life claims process ensuring the efficient and effective processing of funeral claims. Mitigating risk and ensuring that only valid claims are paid. Supervision of the life claims assessors. Assisting the claims manager in dealing with…
ABOUT THE COMPANY 1LIFE is the holding company of some of South Africa’s leading financial service providers. Our portfolio includes short term insurers, a long term insurer, health insurance as well as an insurance and personal finance comparison platform. We’re…
JOB PURPOSE Gather all necessary information as relating to all new and existing Life and Funeral Claims, RESPONSIBILITIES Administration Conduct data entry into company systems, and review and verify the information to ensure accuracy and accessibility. Data Collection and Analysis…
PURPOSE: The purpose of the role is to have a dedicated focus on support to internal management on all projects and administrative processes relating to non debit order policies within 1Life Distribution RESPONSIBILITIES: Be responsible to provide support to internal…
ResponsibilitiesLeadership and DirectionExplain the action plan to support the sales agents in their understanding ofwhat needs to be done and and how this relates to the broader business planand the organization's strategy, mission and vision; motivate people to achievebusiness goals.Performance…
JOB PURPOSEBe a custodian of the brand. Create, execute and monitor brand strategies thatdeliver on brand requirements. Report, monitor and analyse marketing and brandactivities and maintain a keen interest in the growth and profitability of theoverall business.RESPONSIBILITIESMarketing ExecutionDeliver specified outcomes…
RESPONSIBILITIESClaims Data Collection & AnalysisAsk questions, collect data from a variety of sources, analyse information andinvestigate claim. Ensure that the client policy is valid through the appropriatedue diligence (such as listening to the policy sales/retention etc. phoneconversation.Medically assess the validity…
JOB PURPOSEProcess and pay valid life/disability/dread premium waiver claims by reviewingclaims decisions made by life claims assessors; and manage risk by declininginvalid and fraudulent claims.RESPONSIBILITIESClaims Data Collection & AnalysisAsk questions, collect data from a variety of sources, analyse information andinvestigate…
JOB PURPOSEEnsure accurate and efficient support services are provided to the 1Life directsales and third party distribution sales commission departments. Process,provide administrative support and calculate all sales commission for the 1Lifedirect sales and third party distribution sales commission departments.RESPONSIBILITIESAdministrationProduce, update…
RESPONSIBILITIESCustomer Relationships DevelopmentMake calls by telephone to customers to offer new products to existing client base.Customer Needs ClarificationInterview the customer, following a complex multi level sales script, to clarify the customer's requirements. Or assist in conducting interviews with potential customers…
RESPONSIBILITIESCustomer Relationships DevelopmentMake calls by telephone to customers to offer new products to existing client base.Customer Needs ClarificationInterview the customer, following a complex multi level sales script, to clarify the customer's requirements. Or assist in conducting interviews with potential customers…
JOB PURPOSEEnsure accurate and efficient support services are provided to the 1Life directsales and third party distribution sales commission departments. Process,provide administrative support and calculate all sales commission for the 1Lifedirect sales and third party distribution sales commission departments.RESPONSIBILITIESAdministrationProduce, update…
RESPONSIBILITIESCustomer Relationships DevelopmentMake calls by telephone to customers to offer new products to existing client base.Customer Needs ClarificationInterview the customer, following a complex multi level sales script, to clarify the customer's requirements. Or assist in conducting interviews with potential customers…
RESPONSIBILITIESCustomer Relationships DevelopmentMake calls by telephone to customers to offer new products to existing client base.Customer Needs ClarificationInterview the customer, following a complex multi level sales script, to clarify the customer's requirements. Or assist in conducting interviews with potential customers…