Job Description

Closing Date 2025/09/26
Reference Number MOT250916-3
Job Title X2 Specialist: Telesales / Call Centre Sales
Branch/Department Alert Engine Parts - Pretoria
Job Type Classification Permanent
Location - Town / City Pretoria
Location - Province/Area Gauteng
Location - Country South Africa

Alert Engine Parts is searching for a dedicated and motivated ,hardworking Specialist:Telesales to join the branch in Pretoria.The purpose of this position is to enhance the branch sales and ensure that the branch sales growth objectives are always achieved. Furthermore, grow new business and provide after-sales service to existing customers
Specific Role Responsibilities

• Manage customer sales and ensure that optimal customer potential is achieved.
• Plan, forecast, report on sales potentials by customer to management.
• Report all competitor pricing and activities to management.
• Report all customer information regarding delivery, tele sales and accounts issues to management.
• Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the geographical area of responsibility.
• Build and maintain friendly customer relationships.
• Assist all other departments (Sales, Accounts, Despatch, Warehousing, Receiving and Technical) to ensure good co-operation within the company.
• Analyse customer's buying patterns and provide reasons for increase or decline in customer sales.
• Take ownership in resolving customer queries.
• Implement marketing projects and market new products to customers.
• Report on marker trends.

Qualifications and Experience

• Matric
• Extensive knowledge internal ''Combustion Engine''
• Extensive experience in a Sales and Marketing environment within the automotive industry.
• Minimum of 10 years' experience in a Telesales environment Related - Spares/Motor/Engine parts
• Must have a valid driver's license- Essential
• Thorough knowledge of the geographical area of responsibility.
• Must be prepared to travel.
• Extensive knowledge of the operations of an Internal Combustion Engine.
• Technical/Mechanical background- Desirable
• Product Knowledge

Skills and Personal Attributes

• Must have good communication skills and present themselves in a professional manner.
• Be a good team player and must be a goal driven.
• Proficient in Microsoft Excel and Word Document.
• Honest and show integrity
• Clear criminal record.

Skills Required