Job Description

PURPOSE OF THE JOB:

Responsible for effective management of technical and administrative aspects regarding the workshop.

ASSIST WITH EFFECTIVE MANAGEMENT OF WORKSHOP ACTIVITIES:

Core Tasks:

+ Assist in initiating new job cards with relevant information
+ Assist with daily management of orders and attendance to complaints
+ Render technical support/assistance (internal/external)
+ Identify and initiate claims
+ Manage and check content of claims room
+ Ad hoc inspection of serviceable vehicles/tractors

ASSIST WITH EFFECTIVE MARKETING AND LIAISON WITH CLIENT:

Core Tasks:

+ Assist with marketing plan according to Equipment Marketing strategy:
Client clinics Promotions Inspection programs + Assist with continuous and effective liaison with clients.
+ Assist with timeous and effective attention to complaints.

EFFECTIVE MANAGEMENT OF ADMINISTRATION:

Core Tasks:

+ Draw and check reports (see Evidence).
+ Assist with financial management of workshop (budgets per technician, hour, travelling, sublets).
+ Assist with high quality internal & external communication.
+ Assist with health and safety compliance.

EFFECTIVE MENTORING OF PERSONNEL:

Core Tasks:

+ Manage scheduling of workshop personnel.
+ Inform staff about desired outcomes in terms of goals and objectives.
+ Observe performance and provide constructive feedback regularly.
+ Assist with developing staff to full potential.
+ Identify potential for accelerated development.
+ Support candidates during development process.
+ Adhere to responsibilities according to relevant legislation & regulations (BCEA, LRA, OSH Act).

PERFORM TECHNICAL DUTY AS REQUIRED PER MANDATE:

Core Tasks:

Provide service and maintenance of Agri-mechanical equipment.

Maintain minimum set hours service delivery per month as per management mandate.

Monitor workshop productivity per technician.

Ensure high quality of service delivery.

Inspect work of technicians before signing off.

JOB REQUIREMENTS

Qualifications:

National Senior Certificate and qualified tractor technician

Requirements:

At least 2 years relevant Agri-mechanical experience.



____________________________________________________________________________________________________________________


We are committed to transformation through the appointment of persons from designated groups and potential candidates from these groups will enjoy preference. Kindly note that a consumer credit record will be requested in respect of all appointments which involve dealing with cash or finances. Should you meet the above requirements and believe you can contribute to the company, kindly register and apply on our Career Page at www.groupcareers.co.za Should we not have contacted you within six weeks of the closing date, you may assume that your application has been unsuccessful.

CLOSING DATE: 21 SEPTEMBER 2025