Workshop Controller

Sandton, Johannesburg, South Africa

Job Description


Position: Workshop Controller
Industry: Automotive Industry
Location: Sandton - Gauteng
Salary: Market Related Salary - R22 000.00 P.M. Dependent on experience

MAIN PURPOSE OF JOB:

  • To ensure service and repair are carried out to the highest standard of quality possible to ensure customer satisfaction.
  • To ensure efficient use of material, equipment, and labour resources.
  • To control and supervise staff in the use of equipment and tools to effect repair and diagnosis of vehicle faults and service to vehicles.
RELATIONSHIPS AND PERSONAL ACTIVITIES:
  • Directly responsible to the Service Manager.
  • Responsible for technicians, apprentices, workshop cleaner/s, wash-bay staff, diagnostic and repair equipment, tools, gauges and measuring equipment.
  • Relationships with customers, company staff, manufacturers representatives and other representatives, Health and Safety Officials and training authorities.
OBJECTIVES AND KEY TASKS:
Improved profitability:
  • To ensure maximum effective use of equipment and labour ensuring high productivity output.
  • To ensure all chargeable materials are recorded on job cards for invoicing.
  • To ensure minimum wastage of consumable materials.
Customer Satisfaction:
  • To ensure a customer satisfying level of service and repair quality.
  • To ensure vehicles cleanliness is maintained during service and repair.
Health and Safety:
  • To ensure staff take all precautions necessary to effect health and safety in the workshop.
  • To ensure customers are protected from any possible dangers or hazards in the workshop.
LIMITS OF AUTHORITY:
  • Capital expenditure: No purchasing authority.
  • Operational expenditure: To procure equipment and tools necessary for the efficient running of the workshop, with the written authority of the Service Manager.
  • No staff appointment or dismissal authority.
  • To discipline workshop staff on routine matters.
MAIN JOB FUNCTIONS:

Staff:
  • To ensure staff are trained to enable high levels of quality and efficiency.
  • To ensure jobs are fairly and correctly allocated to technicians.
  • To supervise tests and ensure correct use of equipment and document security.
  • To ensure all repair orders are correctly costed, operational numbers and defect codes are forwarded to the costing office for pricing.
Security:
  • Ensure customers property is secure.
  • Ensure all materials and parts drawn from the Parts Department are accounted for.
  • Ensure all equipment and documentation and materials are accounted for.
Administration:
  • To ensure progress of jobs through workshop
  • To authorise consumable and internal parts requisitions
  • To authorise non-productive time spent on vehicles or in the workshop.
  • To ensure health and safety procedures are observed and always maintained.
  • To circulate new and up to date manuals and literature for new vehicles or techniques.
  • Add fixed rate units to all job cards before submission to the costing and claims department.

JobPlacements.com

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD1291793
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    R22000 per month
  • Employment Status
    Permanent
  • Job Location
    Sandton, Johannesburg, South Africa
  • Education
    Not mentioned