Job Description

Job Title:

Senior Workday Consultant - Team Lead

Location:

Johannesburg, South Africa

Job Type:

Full-Time

Department:

Workday Practice

Reports To:

Workday Practice Lead

Job Summary:

We are seeking a

Senior Hands-on Workday Consultant

to lead and manage Workday support teams within our consulting organization. This role requires deep functional and technical knowledge of Workday, exceptional problem-solving abilities, and proven leadership in managing complex client environments. You will act as both a strategic advisor and a hands-on expert, ensuring high-quality delivery and continuous optimization of Workday solutions for multiple clients.

Key Responsibilities:

Leadership & Team Management:

Lead and mentor a team of Workday consultants and analysts supporting multiple clients. Ensure team adherence to SLAs, KPIs, and quality standards.

Client Engagement:

Act as the primary Workday point of contact for key clients. Participate in client governance calls, strategy sessions, and roadmapping. Translate business needs into effective Workday solutions.

Hands-On Configuration & Support:

Provide hands-on support and configuration across key Workday modules (e.g., HCM, Core HR, Absence, Compensation, Talent, Recruiting, or Payroll). Lead complex issue resolution, system enhancements, and minor projects. Ensure compliance with change management and security protocols.

Project Oversight:

Oversee ongoing Workday enhancements, new module deployments, and integrations. Coordinate with technical/development teams on integrations and reports (e.g., Studio, EIB, BIRT). Ensure proper documentation and knowledge transfer within the team and to clients. Ensure best practices are followed in Workday deployment, data migration, testing, and change management. Monitor project risks and issues, implementing mitigation strategies as needed.

Qualifications:

While HCM experience in Workday is preferred, HCM experience in other platforms like Oracle and SAP will also be considered

6+ years of HCM functional experience

across multiple modules

3+ years in a leadership role

(team lead, manager, or supervisor) in a consulting or client services environment. Proven experience in

HCM support and post-production environments

. Hands-on expertise in

HCM configurations, business processes, reports,

and

security

. Strong understanding of

client-facing communication, stakeholder management,

and

project governance

. Workday certification in one or more modules is highly preferred. Experience with

Workday integration tools

(EIB, Core Connectors, Studio) is a plus.

Key Competencies:

Strategic thinking with strong execution capability Excellent analytical and troubleshooting skills Ability to manage multiple clients or projects concurrently High level of professionalism and client orientation Effective interpersonal and communication skills Proficiency in documentation and presentation tools (e.g., MS Office, PowerPoint)

Preferred Qualifications:

Experience in an

AMS (Application Management Services)

environment Prior experience working in or supporting a

consulting practice

Exposure to

Agile methodologies

and

ITIL frameworks

Compensation and Benefits:

Competitive salary and performance-based bonus Health, dental, vision insurance 401(k) with company match Flexible work arrangements (remote/hybrid) Paid time off and holidays * Certification reimbursement and professional development opportunities