Job Description

Are you passionate about the world of wine and eager to create memorable experiences for visitors? The Franschhoek Wine Tram, a leading tourism company located in the enchanting Franschhoek region, is seeking dynamic and service-oriented Wine Tour Hosts to join our team. Earn up to R30,000 per month. (Base rate + Tips)

Key Responsibilities:

Provide exceptional care and service to visitors, ensuring a personalized and memorable experience for each guest. Demonstrate excellent verbal communication skills to engage with the public and diverse groups effectively. Act as a proactive and engaged team member, contributing to the overall success of the Visitor Experience. Undertake stewarding duties as directed, including ticket checking, directing visitors, and maintaining cleanliness in designated areas. Ticket Office trained team members will additionally assist with ticket purchases, offer visitor guidance, and maintain a high level of product knowledge. Work weekends and public holidays as required to meet operational needs.

Requirements:

Reside in the Franschhoek/Paarl Area and be willing to commute. Fluent in English, with excellent communication skills. Hold a Matric Certificate. Previous experience in the Tourism/Hospitality/Wine sector is essential. Tourism Guide Qualification is advantageous. WSET/PYDA advantageous

Application Process:

Interested candidates are invited to submit the following documents:

Updated CV Photograph Matric Certificate Any additional relevant qualifications
All references must be current and contactable. Only shortlisted candidates will be contacted. If you do not receive feedback within 10 days, please consider your application unsuccessful.

Join the Franschhoek Wine Tram and embark on a journey to share the beauty of the Franschhoek wine region with enthusiasts from around the world!

Job Type: Full-time

Language:

English (fluently) (Required)
Work Location: In person