Job Description

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Key Responsibilities:

• To provide technical support to buyers and suppliers as necessary.
• Manage the specific area's sample approval process within SLA.
• Ensure import orders are released on the Shipping system.
• Work closely with suppliers to communicate technical requirements

and address any production challenges. * Capture reports on Horizon and QMS system across the
departments * Maintain accurate records of sample performance, textile testing
results, and quality control outcomes on TFG's systems. * Stay updated on industry trends, emerging technologies, and new
materials to drive innovation and improvement. * To conduct Product Benchmarking as required by the Lead
Technologist. * To regularly monitor the quality standards of delivered goods to
stores, customer returns & the quality standards of product within
the stores of our major competitors * Answer and follow up customer complaints regarding quality and
undertake relevant investigation as required.
Qualifications & Experience:

• Relevant Diploma/Degree in Garmin Construction, Garmin Technology, Pattern Making, and technical related qualification.

Skills:

• Have excellent MS Office expertise
• Have a keen interest in retail, apparel and quality assurance
• Have an eye for detail
• Have exceptional organisational skills
• Have excellent interpersonal skills
• Have exceptional verbal and written communication
• Be able to influence and persuade at all levels
• Have excellent problem-solving skills

Behaviours:

• Adhering to Principles & Values - Shows a commitment to ethical conduct, integrity and a strong sense of responsibility.
• Adhering to Standards - Ensures quality and compliance in the delivery of their work.
• Continual Improvement - Actively seeks opportunities to continually improve processes.
• Planning & Organising - Uses a structured approach to effectively manage tasks.
• Presenting & Communication - Articulates ideas clearly to different audiences.

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.
About Us:
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.
We're the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?