Job Description

Established in 2001, RSAWEB is South Africa's fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses. We are obsessed about ensuring all our customers receive the best possible digital experience and exceptional customer service. Thousands of customers have given RSAWEB a 5-star rating, with an average rating of 4.7 out of 5 on Google - the best-rated ISP in South Africa. We are extremely proud of winning KFM's Best of the Cape Awards: Best ISP in 2021 and 2022 being one of the fastest streaming ISPs on Netflix and a consistently top-rated ISP on MyBroadband. These accolades are not for nothing, as we constantly strive to improve our products, services, and solutions to enhance each customer's experience. Having invested heavily in infrastructure, RSAWEB has built a strong presence in South Africa with Data Centres in Johannesburg and Cape Town.

Our Products and Services:

Fibre-to-the-Home (FTTH) Fibre-to-the-Business (FTTB) Enterprise connectivity Mobile connectivity and data management Cloud infrastructure and more!
At RSAWEB, we are passionate about using our creativity, to provide innovative solutions and services, that allow our customers to succeed in all areas of life. We believe that we are in the business of connecting customers and businesses with each other and a world of infinite possibility and opportunity, through technology. Our mission transcends our values through every customer, every interaction, every connection, every day.

Our values:

We Build Trust and Ownership We Honour & Respect People We Cultivate Passion & Creativity We Innovate Feverishly We Go the Extra Mile We Believe in Humility We Communicate Openly & Honestly We Make it Fun We Teach, Grow & Learn We Do More, With Less

Where will the successful candidate fit in?

We are seeking an experienced Website Content Administrator to manage, maintain, and optimise our websites using WordPress with Elementor and WooCommerce. You will play a critical role in ensuring our digital presence is visually engaging, SEO-optimised, user-friendly, and aligned with our brand and business objectives.This role sits at the intersection of content, design, SEO, and technology. You will work closely with marketing, product, design, development, and sales teams to deliver engaging web content, manage updates, support e-commerce operations, and continuously improve the user experience across our digital properties.This role suits a digitally-savvy content professional with an eye for design, a passion for optimization, and the skills to keep our website running smoothly.

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Key Objectives

oManage and update website content across multiple pages and sections using Elementor and WordPress.
oMaintain and update product information in WooCommerce, including pricing, descriptions, categories, tags, images and custom categories, pages and plugins.
oEnsure SEO best practices are followed on all pages, including meta data, structured content, image optimisation, and performance enhancements.
oCreate and optimise error-free web pages to align with modern UI/UX principles, ensuring consistency, accessibility, and responsiveness.
oPrepare and optimise visual assets for the web using Adobe Photoshop, Illustrator, and XD.
oCollaborate with designers to implement new layouts and page structures using mockups and wireframes.
oCoordinate with the software engineering, sales and marketing teams to upload blog posts, landing pages, and promotional banners on time.
oTest content updates across various browsers and devices to ensure consistent display and functionality.
oMonitor website health, performance, and analytics, and make recommendations for continuous improvement.
oWork alongside software engineers to troubleshoot and resolve front-end display or performance issues.
oWork with our sales team to maintain the geo-specific availability of our products through our custom application using KML files.
oParticipate in Agile-style team meetings to help plan and align upcoming web initiatives.

Requirements

o3+ years of professional experience managing websites, ideally in a fast-paced marketing or e-commerce environment.
oStrong experience with WordPress, especially Elementor and WooCommerce.
oSolid understanding of on-page SEO, page speed optimisation, and image compression techniques.
oCompetent with Adobe Creative Suite, including Photoshop, Illustrator, and Adobe XD.
oUnderstanding of modern UI/UX principles, mobile-first design, and responsive page structure.
oExperience working with web analytics tools like Google Analytics or Google Search Console.
oFamiliarity with accessibility standards (WCAG) and web best practices.
oStrong organisational skills, attention to detail, and the ability to manage multiple updates and deadlines concurrently.
oExcellent verbal and written communication skills, with the ability to collaborate effectively across teams.
oAbility to translate creative briefs, design mockups, and stakeholder input into clean, functional web content.
oAn excellent understanding of Wordpress, Elementor and WooCommerce.
oSound knowledge of HTML, CSS.
oUnderstanding of e-commerce marketing tactics such as product landing pages, sales banners, or seasonal campaigns.
oExposure to Agile or Scrum methodologies in a team environment.
oFamiliarity with content calendar tools or project management platforms (e.g., Trello, Jira, Asana).

Nice to Haves:

oBasic knowledge of JavaScript.
oExperience with CMS systems other than Wordpress.
oExperience with A/B testing or using tools like Hotjar, Crazy Egg, or similar.
oPrevious experience working with maps, location-based data and KML files.

What Success looks like:

oContent Accuracy & Timeliness: Web content is consistently up-to-date, error-free, and published according to deadlines set by marketing or product teams.
oDesign Alignment: Pages and content follow brand guidelines, visual designs, and UX best practices while maintaining visual consistency across the site.
oSEO Performance: On-page SEO improvements lead to measurable gains in search rankings, click-through rates, and organic traffic.
oOptimised Web Assets: All media, especially images, are optimised for performance without compromising visual quality, contributing to fast page load times.
oCollaboration & Communication: Positive feedback from cross-functional team members on responsiveness, communication, and collaboration.
oUser Engagement & Experience: Increased engagement metrics (time on page, reduced bounce rate) and smooth user journeys across pages and devices.
oProactive Improvements: You regularly identify and implement content and UI/UX enhancements, rather than waiting for direction.
oTechnical Dependability: Content changes and updates are completed independently and reliably, with minimal need for developer support.

Benefits

oMedical Aid (Discovery)
oReduced Gap Cover Rates (Turnberry Premier)
oRetirement Annuity Contribution (Allan Gray)
oMedical Insurance (Momentum - Health4Me)
oDiscounted Internet Connectivity
oFree Employee Wellness Programme (Lyra)
oTeam Buildings
oExposure to latest industry technologies and standards
oLastly, a work environment that rivals the very best!
If you have not heard from us within 2 weeks of submitting your application, please consider your application as unsuccessful.

Job Type: Full-time

Application Question(s):

Are you proficient with Elementor? Do you have experience with WooCommerce?
Experience:

Website Administration: 3 years (Preferred) WordPress: 3 years (Preferred)
Work Location: In person