Job Description

Career Level 3

Munich Reinsurance Company of Africa Limited (MRoA) has been operating in South Africa for 50 years, although the Munich Re (Group) was active on the Continent via Munich Re in Munich for some years prior to commencing the Southern African operation in Johannesburg in 1968. The Head Office of MRoA is in Johannesburg, with a client service Life office situated in Cape Town.

Munich Re's Global Digital Communications section designs, develops and implements external digital communications and marketing channels such as website, emails and our presence on social media platforms. In addition, the section supports Munich Re's business units globally in their digitalization and digital marketing activities. We are looking for a skilled and motivated Website Consultant to strengthen our team.

The Website Consultant will be responsible for collaborating with international cross-functional teams to conceptualize and implement user-centered web experiences that meet business objectives and improve website performance.

This role will directly report to the Global Head of Digital Communications.

Your job:

• Conduct user research and analysis to identify areas for improvement on the websites.
• Consult and collaborate with internal stakeholders, including product managers, developers, webmasters, marketing business partner and content owners to implement changes and improve website functionality.
• Use data and feedback to optimize the user experience and conversions, including improving navigation, layout, and content.
• Manage website projects from initial set up and concept to go live based on an existing component stack.
• Create user flows and wireframes to articulate website and component concepts and interactions.
• Develop prototypes and conduct user testing to validate component concepts and gather feedback.
• Collaborate with visual designers and developers to ensure components designs are implemented effectively.
• Create and maintain a consistent user-centric experience across the website, ensuring that all pages are user-friendly and intuitive.
• Continuously monitor website metrics and user feedback from internal and external stakeholders to identify opportunities for improvement.
• Participate in design reviews and provide constructive feedback to other team members.
• Quality assurance of the website with regard to corporate design, spelling and broken links.
• Stay up-to-date with the latest trends and best practices in UX design, web design, and technology.

Your Profile:

• Bachelor's degree in a relevant field such as digital communication, website management, marketing or web design.
• At least 5 years of experience in website optimization, ideally in a global corporate organization.
• Excellent knowledge in using CMS tools like AEM.
• Experience using analytics and A/B testing tools such as Adobe Analytics.
• Strong knowledge about accessibility standards.
• Strong knowledge of design and prototyping tools such as Figma or Adobe Creative Suite.
• Knowledge of HTML, CSS, and JavaScript.
• Excellent communication, collaboration, and problem-solving skills.
• Ability to work independently and manage multiple projects simultaneously.
• Empathy and a sense of humor.

Our Benefits:

• Life and Health Benefits.
• Retirement Benefits.
• Hybrid working environment.
• Bonus Scheme.
• Employee Assistance Program.
• Wellness Programs.
• Global Mobility.

#LI-Hybrid

You will work in an environment where we aspire to think big: Change and culture are challenged. We communicate a compelling and shared purpose and direction. We pave the way towards success and see failure as learning.

You are going to experience that we care & dare: We are empathetic. We know when to lead and know when to let others lead. We attract, grow and coach future leaders.

We aim to communicate in a clear & authentic way. We solicit feedback, ask and listen, learn and unlearn.

You will grow with your clients: Whatever our role, we support business, in a thoughtful way, to create value for our clients. We embrace new ways of working applying digitalization to provide solutions.

We lead the We: We have a passion for winning and growing as a team. We inspire people to deliver a joint performance. We create an inclusive environment where different thoughts, generations, cultures and experiences are valued and encouraged.

#LI-Hybrid #Reinsurancejobs

This is a permanent position and is based in Johannesburg, South Africa.

The closing date for this opening is 28 August 2023.

Please apply to the advert or through our careers page. We do not accept CV's by email. We do respond by email to all applications received through our advert. If you have not heard from us, please check your spam email folder.

About Munich Re:

Founded in 1880, Munich Re Group is on the world's leading providers of primary insurance, reinsurance and insurance related risk solution. As pioneers in risk assessment, we promote the digital transformation of the global insurance landscape, expanding products and services as new forms of risk emerge. From space rocket launches to cyber-attacks, from high net worth individual life cover to pandemic, we take care of risk, so our clients can take care of their business.

Disclaimer:

At Munich Re, we embrace, and value, the interaction of diverse backgrounds, experience, perspectives and thought. This interaction is the foundation of our open culture, spirit of partnership, of how our teams are built and cultivated, and of how we are supported and developed. And at the centre of this interaction is each of us.

Munich Re