Job Description

Job Advert Summary

The overall responsibility of the successful candidate will be the management of a team to conduct the following water quality assurance activities:


Managing relationships with customer municipalities Educating consumers on being Water Wise Participating in the development of the organisation Water Quality Management System and performing delegated tasks arising from it

Minimum Requirements

Science or engineering, education - NQF8 General management - NQF6 5 years of science or engineering experience in the water industry 3 years experience managing science or engineering staff Code 8 driver's licence Competent in WORD, EXCEL, PowerPoint, pro-ADOBE, Outlook, etc.

OTHER DESIRABLE NEEDS

Science or engineering, education - NQF8/9 General management - NQF7 Education, marketing, or communications education - NQF6 8 years of science or engineering experience in the water industry 5 years experience managing science, engineering, education, marketing, or communications staff 2 years experience in consumer education, marketing, or communications Blue Drop / Green Drop / No Drop experience ISO9001 or ISO22000 experience Risk management experience Artificial intelligence experience

Primary Duties

Educating consumers on Water Wise:

Design Water Wise education/awareness processes targeted at the wise use of water Implement Water Wise education/awareness processes targeted at the wise use of water Assess the effectiveness and determine the value-added of Water Wise education/awareness processes implemented Design and develop appropriate resources/tools for Water Wise education/awareness processes Evaluate the effectiveness of resources/tools used in Water Wise education/awareness processes

Managing relationships with customer municipalities:

Conduct water quality interface meetings with customer municipalities. Formulate and negotiate water quality clauses for supply contracts with customer municipalities. Formulate and participate in Rand Water initiatives to assess its water quality performance by customer municipalities. Assist customer municipalities in monitoring water quality supplied to consumers. Resolve consumer and media queries and complaints on water quality.

Participating in the organisational Water Quality Management System:

Provide strategic direction to the organisation on water quality management Develop the organisation Water Quality Management System from catchment to tap Conduct tasks as delegated by the organisation's Water Quality Management System Ensure the organisation is compliant with legislation on water quality aspects. Assess if the situation poses an unacceptable public health risk to consumers from available water quality and other data/information. Lobby/influence internal and external stakeholders to change decision-making and behavior in the interest of consumer health protection. Conduct activities in ancillary areas that could influence water quality. Identify opportunities for digital Artificial Intelligence technology and implement solutions thereof.

Management of Section:

Provide leadership to the section. Plan, organise, and control section work. Conduct project management activities. Manage section human resources. Manage section finance and procurement.

Manage SHEQ aspects for section.

Knowledge

Sound knowledge and understanding of the following aspects as it pertains to Water Wise Education

Water science Environmental issues Knowledge of sustainable development goals and sustainability issues School curriculum Education methodologies

Sound knowledge and understanding of the following Water Industry science and engineering aspects:

Water industry science or engineering technology The total drinking water supply system catchment to tap Water industry legislation ISO9001 or ISO22000 WHO/IWA Water Safety Planning Water quality health impact risk assessment Blue/Green Drop Regulation

Knowledge and understanding of the following:

Health and Safety Act Risk management framework Artificial Intelligence basics

Skills

The following skills as it related to Water Wise Education:

Ability to conceptualise and education strategy (focus areas, target audience and methodology) Ability to translate risks to Rand Water into education programmes that increase understanding / control of the risks Ability to translate school curriculum requirements into education programmes Ability to determine value-add of educational programmes

The following skills relate to Water Industry science and engineering:

Ability to conceptualise strategy on service/product quality (water industry preferable) Ability to conceptualise total service/product supply processes from raw material to delivery to end consumer (water industry preferable) Quality management (assurance and control) processes (water industry preferable) Ability to translate legislation into operational requirements (water industry preferable)
Ability to translate service/product quality information into consumer health impact risks (water industry preferable)

The following management skills:

Leadership skills Ability to plan, organise and control work Ability to think unconstrained and independently Proficient communication (verbal and written) skills in English Ability to execute duties is a team leader, and a member of a team. Strategic thinking ability HR management skills Budgeting, procurement and expenditure management skills Project management skills Lobbying/influencing skills

The following other skills:

Ability to identify AI opportunities for the organisation and implement solutions thereof Competent in WORD, EXCEL, PowerPoint, pro-ADOBE, Outlook etc.

Attitude

Not averse to address non-routine work challenges. Not averse to unplanned work Not intimidated to work with unknown people. Conscientious. Not averse to non-office hours work. * Team needs (above, horizontal and below) are more important than individual needs.