Warranty Clerk
West Rand, Gauteng, South Africa
Job Description
Duties & Responsibilities
- Process and manage warranty claims according to manufacturer guidelines.
- Invoice and cost job cards daily to ensure accurate record-keeping.
- Maintain warranty parts and ensure proper documentation.
- Submit goodwill claims for customer repairs outside standard warranty parameters.
- Prepare and manage weekend and month-end reports.
- Track and update daily "work in progress" summaries for the service team.
- Communicate effectively with head office, internal departments, and external stakeholders.
- Occasionally provide relief for the service advisor when needed.
- Comply with all company service department procedures and quality standards.
- Perform additional duties as assigned by management.
- Education: Matric (high school diploma) or higher qualification.
- Experience: 2+ years of experience in a warranty clerk position in the Automotive Industry
- Strong organisational and record-keeping skills
- Attention to detail and accuracy
- Excellent verbal and written communication skills
- Team player with a proactive, problem-solving attitude
- Ability to read and write fluently in English
- Confident and capable of anticipating issues and needs
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Job Detail
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Job IdJD1427032
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWest Rand, Gauteng, South Africa
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EducationNot mentioned