Warranty Administrator Kia South Africa (pty) Ltd Imfrg Alberton
Gauteng, South Africa
Job Description
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- To deliver clerical support in order to process warranty transactions accurately and timeously through the
Purpose:
- Contribute to the development of standard operating procedures and guidelines within the area of
- Ensure all applicable documentation is accurate, updated and costed correctly
- Execute work in line with governance and compliance processes
- Identify and apply known solutions to operational challenges and escalate unresolved issues
- Monitor claims processed within set time stipulated and finalisation as per policies and procedures
- Plan for and administer processes related to warranty tasks and activities, effectively and
in area of accountability
Finance:
- Execute work activities effectively and efficiently in order to maximise efficiencies and reduce
Client:
- Deliver services and/or products that create a culture which aims to meet or exceed customers'
- Liaise and interact with customers (internal and external) via approved communication channels in
People:
- Attend learning initiatives to improve work quality and enhance own skills
- Own and live up to company values
Interacts with clients in a respectful, helpful and responsive manner
Responds to client needs with appropriate level of urgency
Informs clients timeously of reasons for possible problems, such as unexpected disruptions
Seeks feedback to develop a clear understanding of client needs and outcomes
Discusses issues with supervisors and managers related to the quality of product and services and offers ideas /solutions to improve quality
Improves own skills and competencies with a practical and hands-on approach to learning new things
Provides on-the job training or guidance to facilitate the adoption of improved ways of work
Qualifications and Experience:
- 1 - 2 years' experience in a similar environment
Skills Required
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Job Detail
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Job IdJD1612588
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGauteng, South Africa
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EducationNot mentioned