Job Description

Job Summary Oversee the daily operations of the warehouse identifying organizational needs, providing guidance, support, and managing the relationship between staff, business, and management.
Responsibilities/Description

• Guide and direct warehouse operators to manage day to day activities for inbound/outbound shipments
• Organize specific transport (products return, between customers for non-divisional products, for semi-finish products or raw materials)
• Manage any customer logistics requirements (via Customer Service, other internal departments) and follow up with required action for response to resolve issues providing excellent service level to customers (internal and external).
• Facilitate rush orders preparation outside standard pick/pack time with different departments
• Investigate root cause and provide correctives actions on logistics complaints as per service level agreement and closely liaise with the customer service team who will engage directly with the customer
• Make suggestion on possible opportunities for logistics improvement (both service and costs)
• Perform weekly/monthly checks on several open items like orders, shipment cost, goods issue, billing of intercompany shipments; making sure all transactions are timely done.
• Create purchase requisitions for documentation and transportation costs
• Participate in calls/meetings with internal-external stakeholders
• Responsible for implementing new logistics processes.
• Maintains continuous interface with warehouse(s) to ensure efficient operations and resolution of problems.

Requirements

• +5 years' experience Warehousing operations or related field
• Experience with or ability to learn an automated inventory management system
• Knowledge of Warehouse Procedures in a food or pharma environment
• Knowledge of transportation (types, carriers, rules, incoterms).
• Effective communication and interpersonal skills (verbal and written)
• Fluent business English (or local language) communication skills
• Ability to operate in a warehouse environment and storage facility 100% of the time
• Ability to continual lifting of items weighing 50 pounds or more. Environmental conditions include exposure to hand and mechanical tools and machinery.
• Ability to work independently
• Ability to multi-task
• Ability to handle high-pressure situations
• Comfortable with details

Training / Certifications

• Forklift training
• DOT training
• SAP WMS function training

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
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Skills Required