Job Description

Job Purpose

The purpose of this role is to execute on specific primary and secondary distribution tasks within the warehouse environment. The role will be responsible to lead and monitor compliance with standard operational policies and procedures to contribute towards improved stock control.

Key Accountabilities and Outputs

Qualifications and Experience

Bachelors Degree (3 years) / NQF level 7 (Essential) Up to 6 years experience (Operational Execution) MS Excel; MS Word; SAP; E Mail; MS PowerPoint

Key Qualities

Communication

Communication around escalated or difficult queries with customers or clients

Problem Solving

Proactive identification of functional problems that do not have predetermined guidelines, routines or procedures for solution, determine cause and impact, and choose the best alternative to solve the problem based on previous experience and an understanding of the theory or practices underpinning the problem.

Relationships Maintained

Others in own work area

Behavioural Competencies

Conflict Management

Ability to openly addresses conflicts as they arise to ensure maintenance of strong relationships Considers relevant information when resolving conflict. Demonstrates an understanding of all parties view-points. Takes a calm and objective approach when resolving conflict. Proposes suggestions which promote resolution to conflicts.

Planning and Organising

Manages time effectively, ensuring effective completion of tasks under stressful deadlines. Able to prioritise activities and resources, ensuring that results are achieved effectively. Able to evaluate progress and make appropriate adjustments to initial plans, ensuring a successful outcome.

Leadership

Able to communicate and gain team commitment to a vision of what is to be achieved. Delegates fully and creates opportunities which help others to develop their potential. Identifies inequalities of opportunity within the workplace and takes steps to address them. Inspires and empowers others to overcome difficulties and achieve goals. Nurtures strong team identity and pride.

Verbal Communication

Able to communicate verbally in a logical manner. Takes the intended audience into account when communicating verbal information. Makes use of appropriate business language in verbal communication. Includes all relevant information in verbal arguments. Demonstrates proficiency of language in verbal communication. Interprets complex information to expresses own viewpoint in verbal communication. Concludes verbal arguments by making reference to relevant facts

Continuous Improvement

Increases performance expectations when success has been achieved Seeks out sources of information, including trade associations, best practice companies, customers, peers, subordinates, etc. Finds ways to fast-adapt improvement ideas to work processes * Proactively seeks out resources, alliances, etc., needed to quickly introduce improvements