Job Description

This Warehouse Assistant supports the daily operations of a small warehouse and contributes to the delivery, servicing and installations of modular flotation systems. Working closely with the Warehouse Supervisor, the Warehouse Assistant plays a critical role in maintaining inventory, preparing equipment for dispatch, assisting with installations and troubleshooting, and ensuring vehicle and equipment readiness. The Warehouse Assistant will be required to travel and assist with installing our modular flotation solutions for customers using a company vehicle and trailer. The position requires a practical, hands-on individual who can follow instructions, contribute as a team player, and work in a dynamic and physical demanding environment which consist of but not limited to preparing, packing, loading/offloading, installing, and assist with troubleshooting our systems.
Key Performance Areas
(Any experience in below KPAs will be advantageous)
Warehouse Operations Support
Assist with receiving, checking and storing of inventory and deliveries.
Prepare, check for accuracy and pack goods for dispatch and delivery.
Load and offload goods and materials for deliveries/collections and installations.
Monitor stock levels and report shortages or discrepancies to the Supervisor.
Participate in physical inventory counts and stock reconciliations.
Maintain cleanliness, organisation, and general upkeep of the Warehouse, Workshop area and other related areas where necessary.
Installations and Field Support
Assist the Supervisor in the installation /servicing and or where necessary handle basic installations/servicing items yourself where applicable.
Load/unload components/products onto trailer / trucks where applicable and ensure safe towing / delivery.
Provide physical support during onsite installations (e.g. assembling, positioning, anchoring systems etc.)
Assist in minor fabrication task and use of hand tools.
Follow instructions to troubleshoot and resolve issues using applicable tools and guidance.
Clean up worksites post-installation and assist in ensuring customer satisfaction.
Support upkeep and basic maintenance of the company vehicle, tools and trailer.
Communication, Data Management and Administration
Accurately report work progress and inventory usage to the Supervisor using various communication methods.
Follow instructions and workplans, ensuring all tasks are executed as directed.
Adherence to Group Data Management Policy.
Use of Microsoft Office 365 Suite for communication (e.g. written, verbal and video), if required
Effective communication with various stakeholders through sharing/receiving applicable information/instructions through informal/formal meetings.
Use of prescribed templates.
Assist in completing delivery or installation documentation, check lists, or timesheets when applicable.
Health and Safety
Work with temporary staff members (where arranged) and assist with applicable documentation as required.
Adherence to Company and statutory SHE Policies and regulations.
Follow and apply all relevant Standard Operating Procedures (SOPs).
Ensure SHE file or related documentation is accurately completed and submitted within prescribed deadlines.
Ensure correct PPE is worn and inspected as and when necessary.
Report accidents/incidents to Supervisor immediately.
Experience and Qualifications
Grade 12 Diploma will be essential.
Technical or mechanical aptitude and experience using hand tools.
Previous experience in the warehouse, marine industry/environment and or technical installations work will be beneficial.
Comfortable working around and in water (any season of the year); must be a competent swimmer.
Basic computer literacy will be essential.
Proficiency in Business English will be beneficial
Valid driver license (Code 08) and own reliable transport is essential. A Code EB drivers license (ability to tow a trailer) is preferred.
Reliable and operational mobile phone.
Forklift Operation Certification advantageous.
Personal Attributes
Ability to stay calm under stressful situations.
Good situational awareness.
Excellent spoken and written communication skills.
Be able to work accurately, with good attention to detail.
Physically fit and energetic.
Willing and ability to learn and take instruction.
Hands-on, practical, and safety conscious.
Good team player with a positive, helpful attitude.
Responsible, honest and reliable.
Able to work under pressure and meet deadlines.
Willingness to travel and work outdoors in varying conditions.
Detail-oriented with good organisation skills.