Job Description

We are looking for a Visual Merchandiser with an eye for detail and a passion for creating stunning retail displays to join our Funeral Services department. In this role, you will implement visually appealing, brand-aligned displays that elevate the customer shopping experience and boost sales performance. Working under the guidance of the Merchandising Specialist, you will bring visual merchandising plans to life, maintain store presentation standards, and support the execution of promotional and seasonal campaigns in collaboration with store management and the marketing team.



You will be working for a well-established company with strong values. In exchange for your services, you will receive a competitive compensation package. You will be joining an organisation that values employee development and rewards excellent performance.

YOUR RESPONSIBILITIES WILL INCLUDE THE FOLLOWING:

Implement eye-catching visual displays and layouts that attract, engage, and inspire customers in line with brand standards. Develop creative and practical concepts for window and in-store displays, product highlights, and special promotions for approval by Merchandising Specialist. Ensure all displays are consistent with the company's brand image, marketing direction, and merchandising standards by checking visual elements before display. Utilise sustainable display materials and support the inclusion of eco-friendly products where possible. Maintain and refresh displays regularly to ensure ongoing appeal and compliance with promotional calendars. Collaborate with the marketing and merchandising teams to implement seasonal and promotional displays across stores. Analyse sales trends and customer feedback to identify areas where visual presentation can improve product movement and report to Merchandising specialist. Stay informed about industry trends, competitor activity, and display innovations to help maintain brand relevance. Support the roll-out of marketing campaigns by ensuring consistent display standards and promotional messaging in all assigned stores. Maintain high standards of product presentation, ensuring merchandise is neatly arranged, well-stocked, and correctly labelled. Conduct store visits and on-site checks to assess display quality and recommend corrective actions where needed. Work with store staff to ensure daily upkeep and adjustments of displays according to planograms and visual guidelines. Ensure displays are safe, functional, and visually consistent across stores by inspecting fixtures, display installations and verifying display setups comply with safety regulations. Provide practical guidance and on-the-job support to store staff on display setup and maintenance techniques. Share feedback and advice on how to enhance product visibility and customer engagement through visual presentation. Assist in the communication and implementation of merchandising guidelines provided by the Merchandising Specialist. Manage display materials, fixtures, and props, ensuring sufficient stock for planned displays. Coordinate with the inventory team to facilitate timely replenishment and delivery of required materials. Assist in the setup and dismantling of promotional displays, ensuring all materials are handled and stored appropriately. Liaise with vendors or suppliers when required to ensure timely delivery and quality of visual materials. Conduct basic research on customer preferences and emerging visual trends to inform display ideas. Suggest improvements or enhancements to existing displays based on customer engagement and store feedback. Travel regularly to stores for display installation, maintenance, and sign-off in line with the merchandising calendar.


National Diploma or equivalent qualification in Visual Merchandising, Retail Design, or a related field. Minimum of 3-5 years' experience in visual merchandising, retail display coordination, or a related retail operations environment. Valid Driver's Licence (code 8 or 10). Proficiency in MS Office Suite (MS Word, MS Excel, MS PowerPoint), Adobe Creative suite and/or CorelDraw, any 3D visualization software. Computer literacy - high proficiency in Microsoft Office (Excel, Word, PowerPoint). Flexibility in working hours, including weekends or evenings for events, high-profile funerals, or training sessions.

Equity Statement: We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. "Preference will be given to suitably qualified individuals from previously disadvantaged groups in South Africa."