Job Description

Who we are looking for

You will join a small, happy team with a wide range of responsibilities including administration tasks with a focus on Chiropractic, taking calls, managing their diaries, taking payment and giving advice and information about the clinics to the patients they serve, all while delivering exceptional customer service to our client's practice members. You will have the opportunity to learn about chiropractic and health, how to support our practice members on their journey towards optimal health and how to assist the rest of the clinical team.

In summary your everyday duties include but are not limited to; taking inbound calls, making outbound calls, managing email inboxes, managing clients diaries and booking patients in, taking payments and communicating with the team and clinics (client) via email and Slack.

Required skills

Matric Certificate Required

Must have uncapped internet (50 mbps)

Must have a computer with 16GB RAM

Demonstrable customer service experience in a fast-paced working environment. PC literacy Excellent written and oral communication skills A passion for customer service An eager, positive and proactive approach Problem-solving skills and thrives working to measurable objectives Strong organisational skills Keen attention to details

Working hours

Monday-Sunday 8am-8pm GMT/BST

About Us

Balance VA has been operating in the UK for almost 6 years, and currently has 100 happy clients, and counting. That's 100 healthcare clinics of all sizes across the UK, some with Osteopaths, Physio therapists, Massage therapists, Nutritionists, and others.

Benefits:

Full Training Program- Paid Working from home

We require you to complete the indeed assessments for us to review your application.

Job Types: Full-time, Part-time, Permanent

Pay: R10000,00 - R12000,00 per month

Application Question(s):

Do you have a laptop with 16GB RAM? Do you have Fibre internet with a minimum 50 MBPS?
Experience:

Sales: 1 year (Preferred) Customer Service: 3 years (Required)
Language:

English (Required)
Work Location: Remote