Job Description

We are a high-growth home cleaning company based in Canada. We have built comprehensive SOPs, training modules, and a steady lead flow--we now need a someone to run the engine. You will be the primary point of contact for our Canadian clients and our cleaning teams.

IMPORTANT:

This is

NOT

an entry-level remote role. We are only seeking candidates who have worked remotely for international companies (US/UK/CAN) for at least 2 years.

WHAT YOU'LL DO

:

Inbound Sales (Phone):

Answer incoming calls, provide quotes using our established SOPs, and close bookings. You must be comfortable asking for the sale.

Dynamic Scheduling:

Manage a shifting calendar. When a cleaner is sick or a client cancels, you find the solution quickly.

Team Dispatch:

Coordinate with cleaning teams via text/calls to ensure they arrive on time and follow checklists.

Recruitment Support:

Screen and interview new cleaners to keep our teams growing.
WHAT WE'RE LOOKING FOR:

2+ Years REMOTE Experience:

Proven track record working for US/UK/CAN companies. We need a "Remote Professional" who is battle-tested.

Fluent English & Sales Tone:

You must have a clear, confident, and professional phone voice suitable for Canadian clients.

Verified Infrastructure:

You MUST have a functional UPS/Inverter setup (for load-shedding/power outages) and High-speed Fiber + a functional LTE backup.

Decision-Making:

The ability to solve scheduling problems independently before they reach the manager.

HOW TO APPLY (4-STEP FILTER)

Failure to follow these steps will result in immediate disqualification. Email us at

hiring@maplemaids.ca

with the following:

Subject Line:

Change it to:

"Remote Pro for [The Business Name] - [Your Favourite Color]"

Audio Introduction:

Send a link to a 2-minute recording (Loom). Minute 1:Describe your remote setup and your history of working for US/CAN/UK businesses remotely. Minute 2:Roleplay a call where a client says, "I'm worried about the price." Close the sale.

The Logic Test:

2 cleaners take 4 hours to clean a house. How many cleaners are needed to finish the same house in 2 hours? Explain your reasoning.

The "Goodwood" Test:

If I send you a message saying "Check on Goodwood," what are the first three things you do to figure out what I mean without asking me?

WHAT WE OFFER:

Competitive hourly rate ($5-8USD/hour based on experience) Performance bonuses and growth opportunities Professional development and training Supportive team environment Long-term career growth potential
This is a full-time remote position with opportunities for advancement as we continue to grow.

Ready to make a difference in people's lives while building your career? Apply now!

Job Type: Full-time

Pay: R88,57 - R131,50 per hour

Expected hours: No less than 40 per week

Work Location: Remote