Vip Desktop Support Technician
Job Description
Provide on-site and remotedesktopsupport (hardware and application)
Troubleshoot and resolve issues across macOS and Windows environments, with a strong emphasis on Mac support (hardware and software).
Managing deployment, installations, and maintenance of new/existingdesktops, laptops, mobile devices, and software
Preventive maintenance
Documentingsupport processes
Manage and support project implementation
Grade 12 / Matric
Tertiary Qualification - A+ / MCSE / relevant IT National Diploma
Min 5 years experience within a desktop support role with proven experience providing VIP or executive-level IT support, ideally within a corporate or enterprise environment.
Strong proficiency in macOS, with hands-on experience in Mac hardware/software troubleshooting and configuration.
Good understanding of Windows 10/11 support and Microsoft 365 suite.
Knowledge of Browsers ( Edge, Chrome etc.) as well asCell phones and Mobile Devices across various brands
Understanding of a Microsoft Server; Azure Cloud and Windows AD environments
Knowledge of SMS/SCCM/Intune software deployments and packaging as well as ITIL Framework
Must have aValid Driver's Licence
Between 5 - 7 Years
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Job Detail
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Job IdJD1457933
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, WC, ZA, South Africa
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EducationNot mentioned