Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of

VAS COE Lead-Manager- English- Hybrid Johannesburg
-------------------------------------------------------------------------------------------------------

In this role you are responsible to work with Treasury team to understand Store operations, best practices and customer priorities. Also, to work with Ops leads and customers to design, implement and drive Value Generating [VG] roadmaps.

Responsibilities:

Operations:

Overall responsible for end-to-end VAS process in Corporate and Banner.*

Responsible for monthly CPS/KPI performance*

Provide support to team members when meeting with the Client/Customer on the resolution*

of queries.

Management of all audits and ensuring all required support is sent out timeously*

Ensure Internal Controls are being adapted and followed in the process*

Performing Quality checks in the process as agreed with ERM team*

Preparing monthly performance Dashboard*

Review and approve journals as per DoA*

Reviewing monthly reconciliations*

Preparation of SOPs when required*

Transformation:

Identify new projects/Lean/QPA ideas to create efficiency in the team*

Supporting team on GB projects*

Responsible for Team Mojo Meter*

Team Management:

Ensure team is compliant on Amber/Genome/FLM Cockpit*

Succession Planning of team members*

Performance Management of team*

Performing MSS correction and own Ofcon Report*

Core Competencies:

Excellent, clear and proficient communication with stakeholders at various levels*

Sound decision making in evaluating problems*

Attention to detail and proactive*

Adaptable to a changing work environment*

Ability to investigate issues and take necessary resolution action*

Deadline driven, can work both independently and together as part of a team*

Positive attitude and great work ethic*

Perform to ethical standards*

Serve the customer and must be results driven*

Ability to handle multiple tasks*

Previous experience in a multinational company would be an advantage;*

Works collaboratively in a team and where appropriate across or with different professional groups*

Build & Influence Team*

Qualifications we seek in you!

Minimum Qualifications
----------------------------

BCom Accounting / Finance

Relevant years' experience in a financial role;

BCom Honors / CIMA would be an advantage

Preferred Qualifications

Thorough accounting knowledge and proven experience of the month-end and year-end close process

What can we offer?

Attractive salary and benefits such as Medical Aid, Retirement and risk benefits*

Work in a multicultural environment;*

Various trainings (technical & soft skills);*

Development opportunities in a growing multinational company;*

In case Genpact does not respond to your application within 30 days, please consider it was not successful for the current recruitment process for this role.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobManager

Primary LocationSouth Africa-Johannesburg

ScheduleFull-time

Education LevelDiploma/Vocational Course

Job PostingJun 6, 2025, 10:41:36 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time