Job Description

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.


The validations team is a central function within the company, as such you will work alongside the onboarding, account management and support teams. Under the direction of the Validations Team Lead, your job will be to review & analyze customer documentation accurately and timely. As a Validations Reviewer you will be expected to review the accuracy of the data captured by the validations team of customer's documentation that are submitted by various financial institutions. In the event that errors are identified, the Validations reviewer is expected to update, correct and report all errors identified. This includes following and interpreting chronological steps, completing qualitative checks, capturing document information, and comparing the final set of information.

ESSENTIAL JOB FUNCTIONSAccurately capture and compare (validate) customers' documentation submitted by various financial institutions by capturing document information and following chronological steps Review qualitative checks performed by the validations team for a variety of detailed documents to ensure their data fields are filled, accurate and compliant Correcting captured data from document information Reporting on all errors identified through the review process Advise and support team members on maintaining detailed and accurate documents and documentation Provide exceptional customer service at all times Communicate with management to seek guidance, support and escalations Process and validate the accuracy of various detailed documents to support the success of daily operations Produce and maintain standardized, accurate, and effective process documentation Train and mentor junior staff on validation practices, documentation standards, and quality Identify opportunities for process improvements and contribute to the development of best practices in process validation and documentation Ability to maintain a full-time work schedule with regular in-person attendance May perform role of Validator as needed

MINIMUM REQUIREMENTSSecondary school diploma, 6+ years of data, administrative, finance, or compliance industry experience or equivalent combination of education and experience Prior experience in a Validations role Excellent English literacy Strong working knowledge of Microsoft Suite and computer proficiency Ability to independently interpret document types and function within a team Customer service skills Strong communication skills Excellent attention to detail Gather and organize information while meeting commitments on time Perform well-defined tasks Effective time management skills

NON-ESSENTIAL JOB FUNCTIONSA thirst for learning and ability to understand new concepts quickly Ability to think creatively and handle multiple priorities Comfort with uncertainty with ability to escalate for quick and timely resolution Curiosity to figure out solutions and paths forward

PREFERRED REQUIREMENTSTertiary qualification or advanced degree and/or certifications
If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.

nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at recruiting@ncino.com.
Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.