Job Description

Empowering Africa's tomorrow, together...one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
Perform Onboarding validation and remediation functions for Relationship Banking clients within the regions. This involves ensuring 100% fit-for-processing on-boarding applications, complete all outstanding FICA requests manage restrictive control and special deferrals processes. Perform all client remediation, including refresh of all High risk and PEP clients ensuring that the validation adhere to and upholds the standards required by regulatory and business rules.

Validation of Client & Product On-boardingComply with Regulatory Risk, Compliance and Governance requirements Perform the validation for on-boarding applications to ensure compliance Perform activation of product instructions Follow-up with relationship bankers to ensure that all the clients with 90 days dispensation are remediated within the set timelines to avoid restrictive control Ensure that all existing clients identified as High Risk or PEP are re-onboarded in line with the special regulatory standards Ensure that all service levels agreements with support

Client Remediation and RefreshResponsible validation of all remediation projects (i.e. PEPs, HRR BOW, HRI, Trigger events, HRR BAU On-boarding, HRR STR - Suspicious Transactions Reporting) Perform gap analysis and transactional analysis for all clients 90 days prior to remediation date Work with frontline colleagues to implement the relevant client contact strategy for the regions (e.g. via e-mail/SMS/Telephone etc.) Perform client reviews on anniversary refresh as per RBA (Risk Based Approach) - High, annually; Medium 3yrs, and Low 5yrs Update all relevant systems to ensure clients are fully remediated Ensure remediation of all deregistered entities

Restrictive ControlPerform remediation requirements for all clients in/to be placed in restrictive control Manage the special deferrals within the frontline in line with the governance and approval process

Teamwork and Self DevelopmentBe an active participant in meetings and provide suggestions for ways of improving client service Share best practices and specialist knowledge with the team to improve service delivery Create supportive relationships with colleagues and create a sense of team spirit Keep abreast of relevant training to the role including own regulatory training completion by due date Maintain and continuously look for opportunities to further develop skills and knowledge base Build a sound understanding of Relationship Banking knowledge Demonstrate willingness and ability to perform to the very best to ensure personal alignment to Absa values and vision

Education and experience required/RecommendMinimum NQF Level 5 or equivalent qualifications 2-3 years Banking experience with at least 1 year exposure in regulatory related functions Knowledge and skills: General banking understanding (including client and product knowledge) Good understanding of KYC methodology, and regulatory framework Knowledge of Remediation and Refresh Standards Understanding of quality standards Strong interpersonal and relationship skills

Competencies:
Technical CompetenciesBusiness Knowledge Data Analysis Quality Management System Reporting and Interpretation

Behavioral CompetenciesChange and Improvement Orientation Customer Excellence Ethics and Values Planning and Organizing

Education
Higher Diplomas: Business, Commerce and Management Studies (Required)Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.Absa Bank Limited reserves the right not to make an appointment to the post as advertised