Job Description

As a UX Designer with AFGRI, you will be at the forefront of crafting engaging and intuitive user experiences across our digital platforms. Leveraging your expertise in user research, wireframing, and prototyping, you will collaborate with multidisciplinary teams to transform complex business requirements into seamless and visually compelling designs. Your role will involve a deep commitment to understanding user behaviours and needs, guiding design decisions through iterative testing, and ensuring the accessibility and inclusivity of our products. You are a creative thinker with a passion for human-centred design, proficient in industry-standard tools, and eager to contribute to the evolution of digital user interfaces.

REQUIRED MINIMUM EDUCATION/TRAINING

• Bachelor's degree in Interaction Design, Communication Design or Information Design

MINIMUM WORK EXPERIENCE REQUIRED

• Relevant industry experience is required

KEY PERFORMANCE AREAS

• Interact and build relationships with the business community at various levels, including facilitating design workshops, one-on-one interviews and presentations to relevant stakeholders
• Actively perform troubleshooting and problem-solving.
• Ensure the provision of an integrated support service to business
• Ensure continual and constructive operational alignment with IT Teams including but not limited to Infrastructure, PMO (Project Management Office), Data, Innovation, Digital and Cx (Customer Experience) Teams
• Participate in deploying new/existing functionality already available in applications that will add value to the business
• Constructively use new technology as it becomes available in AFGRI and in so doing demonstrate a trust in the technology to business
• Promote and contribute to the development of a culture of continuous improvement across the Group.
• Proactively identify opportunities to improve current solutions and processes
• Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and the identification of better ways of working
• Participate in team actions where new projects/technologies/mobility apps/innovations are investigated which is non-module specific
• Keep up to date with the latest developments on existing applications
• Ensure full compliance with the AFGRI SDLC policy across all projects and change requests including software purchases e.g., governance, strategy, framework, best practices)
• Support the delivery of flow or work to the client and improve efficiency in the team and own work without compromising on quality.
• Identify potential risks in all working environments and report to the appropriate forum
• Ensure that all stakeholders comply with all relevant AFGRI frameworks, policies and procedures
• Ensure Legal Compliance with all relevant legislation

TECHNICAL KNOWLEDGE/COMPETENCIES

• Strong understanding of UX/UI methodologies, User-centred design, best practices and processes.
• Experience in conducting user research through user interviews, usability testing, surveys etc.
• Ability to analyse research to define user problems, needs and insights that inform design decisions.
• Familiarity with research methodologies, data analysis, and tools such as user testing platforms.
• Skilled at creating user journeys, wireframes, task flows and understanding information architecture.
• Be able to visualise concepts and interactions, by creating and iterating on UI and prototypes from insights and feedback.
• Experience working with design tools such as Figma (preferred).
• Excellent written and verbal communication skills.
• Experience with working in an agile environment.
• Strong MS Office
• Adobe CC Skills
• Graphic design, colour theory, typography.
• Understanding HTML, CSS, JavaScript and React.
• Understanding front-end libraries and components.
• IT Industry knowledge and a passion for understanding new developments and changes in the IT sector
• Knowledge of Out of the box features for creating webpages, forms, workflows and more are a must.
• A creative mind for design and asset generation

BEHAVIOURAL COMPETENCIES

• Excellent administration skills
• Strong analytical skills
• Excellent client-facing skills, takes time to establish underlying needs of client beyond those initially expressed.
• A strong proponent for change
• Ability to communicate concepts in a concise and eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate
• Excellent ability to communicate technical information to a non-technical audience
• Good written communication skills
• Excellent communication skills, maintains confidentiality, shares ideas and information, facilitates discussions and transfers knowledge to diverse audiences to achieve collective objectives.
• Conflict Resolution
• Excellent experience in consulting and influencing stakeholders as and when required
• Exceptional customer service focus
• Sound decision-making ability
• High level of attention to detail and quality-driven
• Focused on closing out objectives
• Flexibility and adaptability
• Challenge the norm, with a view to improve platform solutions and user experience
• Has an innovative approach to improving or replace existing procedures or systems
• High level of integrity
• Structured logical thinking and dynamic problem solver
• Strong Motivational Skills
• Ability to work on multiple concurrent tasks
• Strong organizational skills
• Patience
• Stress Tolerance, Perseverance
• Ability to work under pressure
• Ability to effectively prioritise and execute tasks in a high-pressure environment for self and teams
• Structured logical thinking and dynamic problem solver
• Professional at all times when dealing with clients
• High level of integrity and reliability
• Ability to build collaborative relationships
• Willingness to self-improve
• Experience in implementing quality guidelines, standards and procedures and alignment with external and internal teams
• Ability to create integrated system structures and work practices for self and team
• Ability to work individually within a team and contribute effectively
• Strong team player
• Knowledge of new technologies (in relevant field), maintain and stay abreast of updates and changes and make the appropriate recommendations
• Time Management
• Balance Between Professional & Personal Life

Closing date: 12 January 2024

Please note that correspondence will be limited to shortlisted candidates only. Applicants who have not heard from us within 30 days of the closing date may assume that their applications have been unsuccessful and are hereby thanked for their interest. The filling of these positions will be aligned to AFGRI's Employment Equity Policy

Applicants are informed that in order to consider any application for employment, we will have to process your personal information.

A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA) provides that when one processes anotherxe2x80x99s personal information, such collection, retention, dissemination and use of that personxe2x80x99s personal information must be done in a lawful and transparent manner.

In order to give effect to this right, we are under a duty to provide you with a number of details pertaining to the processing of your personal information. These details are housed under the HR Processing Notice, which can be accessed and viewed on the AFGRI Group website, https://www.agh.co.za/ which HR Processing Notice we request you kindly download and read.

AFGRI