Job Description

Summary

U-turn is a leading organisation in developing pathways out of homelessness. We are looking for a Laundry Warehouse Supervisor to join the retail team in Elsie's River. U-turn's retail operations forms part of the work-readiness programme, offering supported employment to beneficiariese. We are working towards open labour market employment This is a full-time position, initially offered as a one-year contract

This position:

As the work-readiness programme develops, the laundry will soon host the vocational assessment and rehabilitation centre for programmes in the north. All new intakes will spend a period of at least 3 weeks at the site before being placed out to the retail stores. Clients who require more specific intervention will stay on under the Occupational Therapists. The supervisor will report to the Operations and Distributions Manager and work alongside the Occupational Therapist to meet the business outcomes of the laundry, as well as the developmental outcomes of beneficiaries. The ideal candidate is someone with an adaptable leadership style and excellent people management skills and a desire to work in an organisation with a Christian identity.

Background

U-turn is a thriving non-profit that exists to give homeless people the skills to overcome homelessness. Founded in 1997, we believe in life after homelessness. We believe that every homeless individual should have access to an effective pathway that addresses their physical, spiritual, and emotional needs so they can leave the streets and become a long-term productive member of society.

To help homeless people overcome homelessness, we operate a phased approach that includes rehabilitation from substance abuse, counselling, life-skills training, and work placement in one of our social enterprises. This allows candidates to test and apply the training they've received. In the process, the programme inculcates a healthy work ethic, furnishes modern job skills, and gives 18-24 months of real work experience so that individuals can graduate and be gainfully employed in the modern South African economy.

The programme is yielding wonderful results. Our candidates typically graduate into open market employment and show an 80% long-term success rate! We are actively working to expand the programme to more locations in Cape Town and across South Africa.

Social Enterprises

Actual work-experience largely takes place within our social enterprises. U-turn's social enterprises comprise an extensive retail network connected to our Charity Stores as well as other companies owned by, or in partnership with, U-turn.

Key areas of responsibility

Training: Train Champions in all the relevant systems and procedures, as they rotate between tasks and in and out of the laundry. This requires patience and adaptability

Stock sorting: Oversee the sorting of stock into A, B and C grade quality. This requires the person to have an eye for detail. Laundering: Oversee the laundering of stock, ensuring effectively and cost-effectiveness High-value item identification: Identify high-value items for the assessment by the manager. Stock Preparation: Oversee the folding and packing of stock for collection by logistics team. IBT Stock Verification: Maintain and update the IBT stock verification sheet on a daily basis. Weekly Distribution: Ensure that weekly stock distribution is completed timeously and effectively. Ensure all follow-up emails are sent to shops before stock dispatch. Donated Stock Management: Assist with all incoming and outgoing donated stock processes. Warehouse and Yard Maintenance: Ensure the overall cleanliness and organization of the warehouse and yard, following directives from the manager. Online Marketplace Support: Assist uploading all Marketplace products stored in the yard. Respond to online Marketplace ads. Vet potential clients wishing to view products in person. Retail Manager Visits: Coordinate and manage all visits from retail managers to ensure smooth operations and proper communication. Monthly Crazy Sale Preparation: Help plan and organise stock for the monthly crazy sale.

Experience and Skills

Previous experience in the retail sector (essential) Experience as a duty manager/ assistant manager or a manager in a retail setting (desirable) Experience working with people who have experienced homelessness, addiction or disability

Personal attributes

Passion for U-turn's mission and values. Strong leadership with a collaborative mind-set. Adaptability and resilience in a dynamic, fast-paced environment.

Organisational Fit (where applicable)

If in Recovery - actively engaged in own ongoing recovery, accessing accountability support and practicing recovery behaviour If employed as a Professional - affiliation with professional board, continued personal development and accessing supervision Gospel orientation - connected to a local fellowship of believers, reading the Bible and grounded in Gospel-motivated Social ActionNext Steps
Candidates interested in this position should apply

using the online application form. You must include a CV and a letter of motivation as part of the application.

The letter of motivation should be approximately 1 page in length and include information on why you would like to work at U-turn and how you fulfil the required skills and attitudes outlined above. Applications without a letter of motivation will

NOT

be considered. IF YOU HAVE NOT HEARD FROM US WITHIN 4 WEEKS, PLEASE CONSIDER YOUR APPLICATION UNSUCCESSFUL

Job Type: Full-time

Work Location: In person