Us Remote Client/customer Support
Johannesburg, GP, ZA, South Africa
Job Description
ONLY APPLY IF YOU HAVE 2+ YEARS OF REMOTE CLIENT SUPPORT EXPERIENCE. (NEED EXCELLENT VERBAL AND WRITTEN ENGLISH SKILLS)
What You'll Do:
As a member of our support team, you will be dedicated to ensuring the satisfaction of our clients on a daily basis. Your responsibilities will include addressing client queries, providing guidance to enhance their campaigns, and efficiently handling any concerns or complaints.
What We're Looking For:
Self-Starter with Strong Organization:
Proactive, takes initiative, and thrives in a well-organized environmentCollaborative and Inspiring:
Easy to work with, motivates others, and builds positive team spirit.Client-Centric Problem Solver:
Skilled at building relationships, resolving client issues, and delivering mutually beneficial solutionsExcellent Communicator (Remote Ready):
Exceptional written and spoken English; communicates clearly and reliably in a remote work setting.Analytical Mindset with Digital Savvy:
Comfortable interpreting stats and discussing results with clients; knowledge of digital marketing and ads is a plus.Work Schedule:
UK/US Hours:
The role requires a commitment to working during UK or US hours.Full-time Shift:
Monday to FridaySkills and Experience:
Client Account Management:
Proven experience in effectively managing client accounts.Industry Experience:
1-2 years in a similar role, preferably on the agency side.Quick Thinking:
Ability to think on your feet and adeptly solve problems. *Excellent Written and Verbal English Skills. - VERY IMPORTANT
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1503307
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationJohannesburg, GP, ZA, South Africa
-
EducationNot mentioned